Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Configuration Guide


9.2.3 Troubleshooting when two sets of device information appear for one computer

If two host IDs are registered for one computer, it appears in the user interface of JP1/IT Desktop Management 2 as if the computer has two sets of device information.

In this case, you can make sure that only the latest device information is displayed for the computer by deleting both sets of device information in the Managed Nodes area of the Discovery view of the Settings module.