9.2 Troubleshooting when building a minimal configuration system
You cannot find any devices even when you run discovery.
If you cannot find any devices connected to the network even when you run discovery, select Discovery and then Configurations in the Settings module to make sure the IP address range and authentication information settings are correct.
Communication between managed devices and the management server is not possible.
If you install an agent on a managed device by using supplied media, agent setup information is not set automatically. Make sure the setup information has been set. If it has been set, check the following:
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In the setup information of the agent that is installed on the managed device, make sure that the connection destination management server name and the port number settings are correct.
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In the management server setup information, make sure that the port number setting is correct.