9.2.1 Troubleshooting during building of a management server

If you cannot install JP1/IT Desktop Management 2 - Manager on the management server, make sure of the following:

If necessary, you can obtain troubleshooting information during installation by using the getinstlogs command. For details about the getinstlogs command, see 8.9 getinstlogs (collecting troubleshooting information about installation).

Log type you can obtain

Log type	Output destination	File name	Description
Installer trace log file	When JP1/IT Desktop Management 2 - Manager is installed correctly: `JP1/IT Desktop Management 2 - Managerinstallation-folder`\log When JP1/IT Desktop Management 2 - Manager is not installed correctly: %WINDIR%\Temp\JDNINST	JDNINS01.log	The trace log file for the installer. It is output when JP1/IT Desktop Management 2 - Manager is installed.