7.10 Procedure for merging multi-server systems

The following shows the methods you can use to merge two multi-server systems:

• Add a new primary management server, and connect the existing two multi-server systems subordinately to it, changing the primary management servers of both systems to management relay servers.

• Connect one multi-server system subordinately to the other system, changing the primary management server of the subordinate system to a management relay server.

The following figure shows examples of merging multi-server systems.

The following describes the procedure for merging multi-server systems.

To merge multi-server systems:

1. If you choose to add a new primary management server, on the computer on which you want to use as that server, install JP1/IT Desktop Management 2.

2. On the management relay server or servers (former primary management server or servers), overwrite-install JP1/IT Desktop Management 2.

3. On the new primary management server, register the product licenses that have been registered on the management relay server or servers (former primary management server or servers).

4. On the management relay server or servers (former primary management server or servers), set the higher connection destination.

   On the management relay server or servers (former primary management server or servers), from the Windows Start menu, select All Programs, JP1_IT Desktop Management 2 - Manager, Tools, and then Setup. Start the setup of JP1/IT Desktop Management 2 - Manager, and then perform setup.

5. Confirm that the management relay server or servers (former primary management server or servers) are connected subordinately to the higher connection destination set in step 4.

   You can check the hierarchical structure of the multi-server system by using the Status of management servers under the local server tab in the Home module of the higher connection destination set in step 4.

6. If you want to manage the product licenses on individual management servers in the new (merged) multi-server system, on the primary management server of the system, execute the distributelicense command to set the product license information on each management relay server.

7. If you want to use Remote-Installation-Manager-based distribution in the new (merged) multi-server system, on the server that was set as the higher connection destination in step 4 and its higher management servers, use Remote Install Manager to execute the Get system configuration information job for the management relay server or servers (former primary management server).

   For details about job creation and execution by using Remote Install Manager, see the description of job creation in the JP1/IT Desktop Management 2 Distribution Function Administration Guide.

8. From the management relay server or servers (former primary management server or servers), report all device information to the higher management server.

   To report all device information to the higher management server, in the Inventory module, select Device Inventory, and then Device List. In the window that appears, from Action, select Report all Device Details to the Higher Management Server.

   Important

   Do not update the device information on a management relay server (former primary management server) by using the operation window or commands while device information is being reported to the higher management server. If you do so, the device information between the servers becomes inconsistent. You can check whether all device information has been reported from an event that will be output in the Events module of the management relay server (former primary management server).

9. If the destination of the device information in step 8 is a management relay server, use the procedure in step 8 to report the device information to each higher management server until it reaches the primary management server.

10. If necessary, on the server specified as the higher connection destination in step 4, review the settings of JP1/IT Desktop Management 2.

Related Topics:

• 1.2.2 Procedure for installing JP1/IT Desktop Management 2 - Manager (on a management server in a single-server configuration or on a primary management server in a multi-server configuration)

• 1.2.3 Procedure for installing JP1/IT Desktop Management 2 - Manager (on a management relay server)

• 1.2.4 Procedure for setting up a management server in a single-server configuration or the primary management server in a multi-server configuration

• 1.2.5 Procedure for setting up a management relay server

• 1.3.3 Procedure for setting product license information for a management relay server

• 8.7 startservice (starting services)

• 8.11 distributelicense (distributing licenses)

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