6.1 Overview of uninstalling the entire system

1. If you are monitoring connection of devices to the network, disable network access control for each network segment.

2. Uninstall the agent on a computer on which an agent is installed.

3. Uninstall the relay system software from computers configured as a relay system.

4. Uninstall Remote Install Manager from the administrator's computer.

5. On the management server, uninstall JP1/IT Desktop Management 2 - Manager.

In addition, if you use the remote control functionality, you must uninstall the controller from the administrator's computer. You can uninstall the controller any time.

If you are using Asset Console to manage assets, you also need to uninstall Asset Console from the relevant computers. You can uninstall Asset Console at any time. For details about uninstalling, see the JP1/IT Desktop Management 2 - Asset Console Configuration and Administration Guide.

Furthermore, if you are using the Internet gateway, you also need to uninstall the Internet gateway from the relevant computer. You can uninstall the Internet gateway at any time.

Tip

The remote control agent is uninstalled automatically when the agent is uninstalled.

Tip

To perform uninstallation, use a user account with administrator privileges. After the uninstallation, restart your computer.

Related Topics:

• 6.6 Disabling the network monitor

• 6.4 Procedure for uninstalling the agent

• 6.2 Procedure for uninstalling JP1/IT Desktop Management 2 - Manager

• 6.7  Uninstalling a controller

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