Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Configuration Guide


6.4 Procedure for uninstalling the agent

Uninstall the agent on a computer on which it is no longer necessary to manage detailed information by using JP1/IT Desktop Management 2. The computers managed online and from which an agent is uninstalled automatically become agentless computers.

To uninstall the agent:

  1. In Windows Control Panel, start Programs and Features.

  2. Select JP1/IT Desktop Management 2 - Agent, and then click the Uninstall button.

  3. In the confirmation dialog box for uninstallation, click the Yes button.

The JP1/IT Desktop Management 2 agent is uninstalled.

Delete the device information on computers that are no longer managed by JP1/IT Desktop Management 2 if those computers will be disposed or will be returned due to expiration of the lease period.

Important

If a password is set for the agent, a dialog box for entering the password appears after step 3. Enter the password you set for the applicable agent configuration. The default password is manager.

Important

If you are unable to connect to a management server when uninstalling the agent for online management, a dialog box for making sure that you want to continue uninstallation appears. You can specify whether to connect to the management server again, or to continue uninstallation without checking the connection. If you uninstall the agent without connecting to the management server, the management server treats the computer as a computer on which an agent is installed. To manage the computer as an agentless computer, delete the device information, and run device discovery. After running discovery, register the computer again.

If you are uninstalling the agent for offline management, this dialog box does not appear.