6.5 Procedure for uninstalling a relay system
If you no longer need to use a particular system as a relay system, or you want the role to be performed by a different computer, you first need to uninstall the relay system program.
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You cannot uninstall the relay system if the network monitor is enabled on the computer. Disable the network monitor on the computer before uninstalling the relay system.
To uninstall a relay system:
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In the Windows Control Panel, open Programs and Features.
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Select JP1/IT Desktop Management 2 - Agent, and then click the Uninstall button.
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In the confirmation dialog box, click the Yes button.
The relay system program is uninstalled.
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Restart the computer.
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If you do not restart the computer after uninstalling the relay system, other applications might lose the ability to access the network.
If the computer will no longer be managed by JP1/IT Desktop Management 2, delete its device information from the management server. This might apply if the computer is being disposed of or will be returned because its lease period has expired.
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If the relay system is password-protected, a dialog box prompting you to enter a password appears after step 3. Enter the password set for the agent configuration assigned to the relay system. The default password is manager.
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If you are unable to connect to the management server while uninstalling the relay system, a confirmation dialog box appears asking if you want to continue the uninstallation process. You can specify whether to try to connect to the management server again, or to continue uninstallation without checking the connection. If you uninstall the relay system without connecting to the management server, the management server will continue to treat the computer as a computer on which an agent is installed. To manage the computer as an agentless computer, delete the associated device information and run device discovery. After running discovery, register the computer again.
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