Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Configuration Guide


6.2 Procedure for uninstalling JP1/IT Desktop Management 2 - Manager

If you want to reinstall JP1/IT Desktop Management 2 - Manager, or want to change the management server, uninstall JP1/IT Desktop Management 2 - Manager.

Important

Do not shut down the OS during uninstallation. If you do so, a program might not be uninstalled correctly if it is uninstalled again.

Important

Before installation, make sure that all Windows applications have been closed. If you perform installation without terminating JP1/IT Desktop Management 2 - Manager, restart the OS regardless of whether installation was successful.

To uninstall JP1/IT Desktop Management 2 - Manager:

  1. In Windows Control Panel, start Programs and Features.

  2. Select JP1/IT Desktop Management 2 - Manager, and then click the Change button.

  3. In the wizard for installing JP1/IT Desktop Management 2 - Manager, click the Next button.

  4. In the dialog box for confirming the uninstallation operation, click the Delete button.

  5. In the dialog box indicating that installation is complete, click the Complete button.

JP1/IT Desktop Management 2 - Manager is uninstalled.

Tip

When you uninstall JP1/IT Desktop Management 2 - Manager, you do not need to uninstall the agent on each computer. However, because a computer has resident processes, we recommend that you uninstall the agent if you do not plan to use JP1/IT Desktop Management 2 any more.

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