Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Overview and System Design Guide


4.2.4 Prerequisites for a computer on which a relay system will be installed

The following describes prerequisites for a computer on which a relay system will be installed.

JP1/IT Desktop Management 2 - Agent (relay system) and Remote Install Manager cannot be installed on the same computer.

OS

A computer on which a relay system will be installed requires one of the OSs listed in the following table.

OS

Details

Windows Server 2019#1, #2

Windows Server 2019 Datacenter

Windows Server 2019 Standard

Windows Server 2016#1, #2

Windows Server 2016 Datacenter

Windows Server 2016 Standard

Windows 10

Windows 10 Enterprise

Windows 10 Pro

Windows 8.1#1

Windows 8.1

Windows 8.1 Enterprise

Windows 8.1 Pro

Windows 8#3

Windows 8

Windows 8 Enterprise

Windows 8 Pro

Windows Server 2012#2

Windows Server 2012 Datacenter

Windows Server 2012 R2 Datacenter#1

Windows Server 2012 Standard

Windows Server 2012 R2 Standard#1

Windows 7#4#5

Windows 7 Enterprise

Windows 7 Professional

Windows 7 Ultimate

#1: Operation in an environment with OneDrive is not supported.

#2: Server Core cannot be used as an installation option.

#3: Not supported when Windows To Go is used.

#4: XP mode is not supported.

#5: Service Pack 1 is included.

Important

You must start the Workstation service for the OS. In an environment in which this service has stopped, the security level determined based on the security policy is displayed as Unknown because OS account information cannot be acquired.

Software

The following table lists software required for a computer on which a relay system will be installed.

Item

Software

Web browser

One of the following is required:

  • Windows Internet Explorer 9

  • Windows Internet Explorer 10

  • Windows Internet Explorer 11

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