4.2.4 Prerequisites for a computer on which a relay system will be installed
The following describes prerequisites for a computer on which a relay system will be installed.
JP1/IT Desktop Management 2 - Agent (relay system) and Remote Install Manager cannot be installed on the same computer.
OS
A computer on which a relay system will be installed requires one of the OSs listed in the following table.
OS |
Details |
---|---|
Windows Server 2019#1, #2 |
Windows Server 2019 Datacenter |
Windows Server 2019 Standard |
|
Windows Server 2016#1, #2 |
Windows Server 2016 Datacenter |
Windows Server 2016 Standard |
|
Windows 10 |
Windows 10 Enterprise |
Windows 10 Pro |
|
Windows 8.1#1 |
Windows 8.1 |
Windows 8.1 Enterprise |
|
Windows 8.1 Pro |
|
Windows 8#3 |
Windows 8 |
Windows 8 Enterprise |
|
Windows 8 Pro |
|
Windows Server 2012#2 |
Windows Server 2012 Datacenter |
Windows Server 2012 R2 Datacenter#1 |
|
Windows Server 2012 Standard |
|
Windows Server 2012 R2 Standard#1 |
|
Windows 7#4#5 |
Windows 7 Enterprise |
Windows 7 Professional |
|
Windows 7 Ultimate |
#1: Operation in an environment with OneDrive is not supported.
#2: Server Core cannot be used as an installation option.
#3: Not supported when Windows To Go is used.
#4: XP mode is not supported.
#5: Service Pack 1 is included.
- Important
-
You must start the Workstation service for the OS. In an environment in which this service has stopped, the security level determined based on the security policy is displayed as Unknown because OS account information cannot be acquired.
Software
The following table lists software required for a computer on which a relay system will be installed.
Item |
Software |
---|---|
Web browser |
One of the following is required:
|
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