4.2.3 Prerequisites for a computer on which an agent will be installed
This section describes OSs and software prerequisite for computers on which an agent will be installed.
Note that you cannot install an agent on a management relay server. An agent for the management relay server is automatically installed on a management relay server.
OS
A computer on which an agent will be installed requires one of the OSs listed in the following table.
|
OS |
Description |
|
|---|---|---|
|
Windows Server 2019#3 |
Windows Server 2019 Datacenter |
|
|
Windows Server 2019 Standard |
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Windows Server 2016#3 |
Windows Server 2016 Datacenter |
|
|
Windows Server 2016 Standard |
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|
Windows 10 |
Windows 10 Enterprise |
|
|
Windows 10 Pro |
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|
Windows 8.1 |
Windows 8.1 |
|
|
Windows 8.1 Enterprise |
||
|
Windows 8.1 Pro |
||
|
Windows 8#1, #2 |
Windows 8 |
|
|
Windows 8 Enterprise |
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|
Windows 8 Pro |
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|
Windows Server 2012#3 |
Windows Server 2012 Datacenter |
|
|
Windows Server 2012 R2 Datacenter |
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|
Windows Server 2012 Standard |
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|
Windows Server 2012 R2 Standard |
||
|
Windows 7#2, #4, #5 |
Windows 7 Enterprise |
|
|
Windows 7 Home Basic#6 |
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|
Windows 7 Home Premium |
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|
Windows 7 Professional |
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|
Windows 7 Starter |
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|
Windows 7 Ultimate |
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|
Windows Server 2008 R2#3 |
Windows Server 2008 R2 Datacenter#5 |
|
|
Windows Server 2008 R2 Enterprise#5 |
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|
Windows Server 2008 R2 Standard#5 |
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|
Linux#7 |
CentOS |
CentOS 6 |
|
CentOS 7 |
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|
CentOS 8.1 |
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|
Red Hat Enterprise Linux Server |
Red Hat Enterprise Linux(R) 5 (x86) |
|
|
Red Hat Enterprise Linux(R) 5 (AMD/Intel 64) |
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|
Red Hat Enterprise Linux(R) 5 Advanced Platform (x86) |
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|
Red Hat Enterprise Linux(R) 5 Advanced Platform (AMD/Intel 64) |
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|
Red Hat Enterprise Linux(R) Server 6 (32-bit x86) |
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|
Red Hat Enterprise Linux(R) Server 6 (64-bit x86_64) |
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|
Red Hat Enterprise Linux(R) Server 7 |
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|
Red Hat Enterprise Linux(R) Server 8 |
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|
Oracle Linux |
Oracle Linux 6 |
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|
Oracle Linux 7 |
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|
Oracle Linux 8 |
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|
UNIX#7 |
AIX#7 |
AIX V6.1 |
|
AIX V7.1 |
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|
AIX V7.2 |
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|
Solaris#7 |
Solaris 10 (SPARC) |
|
|
Solaris 11 (SPARC) |
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|
HP-UX#7 |
HP-UX 11i V3 (IPF) |
|
|
Mac |
Mac OS |
OS X 10.10 |
|
OS X 10.11 |
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|
macOS 10.12 |
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|
macOS 10.13 |
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|
macOS 10.14 |
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|
macOS 10.15 |
||
|
macOS 11 |
||
#1: Not supported when Windows To Go is used.
#2: When you install an agent, connect to the local console and then perform the installation.
#3: Server Core cannot be used as an installation option.
#4: XP mode is not supported.
#5: Service Pack 1 is included.
#6: Only Chinese (Simplified) is supported.
#7: Can collectively be described as UNIX. For details on prerequisite programs and other preconditions for installing an agent, see the JP1/IT Desktop Management 2 - Agent Description and User's Guide (For UNIX Systems).
- Important
-
You must start the Workstation service for the OS. In an environment in which this service has stopped, the security level determined based on the security policy is displayed as Unknown because OS account information cannot be acquired.
- Important
-
Language settings in Windows
-
Before you install the product, make sure that all the language settings are consistently set to one language (Japanese, English, or Chinese (Simplified)), and then install the product.
-
Do not change the above language settings after the installation is completed.
The display language on the screen
The JP1/IT Desktop Management 2 screens can be viewed on native screens (Installer window, Agent window, and Command). The display language of native screens inherits the language settings of a Windows computer that displays each native screen.
-
Software
The following table shows the software required for a computer on which an agent will be installed.
|
Item |
Software |
|---|---|
|
Web browser |
One of the following is required:
|
Citrix XenApp and Microsoft RDS server
The tables below describe the OS requirements and the supported Citrix XenApp series that are applicable when you want to install an agent on the server on which Citrix XenApp and Microsoft RDS have been installed and manage it with JP1/IT Desktop Management 2.
OS
|
OS |
Description |
|---|---|
|
Windows Server 2019 |
Windows Server 2019 Datacenter |
|
Windows Server 2019 Standard |
|
|
Windows Server 2016 |
Windows Server 2016 Datacenter |
|
Windows Server 2016 Standard |
|
|
Windows Server 2012 |
Windows Server 2012 Datacenter |
|
Windows Server 2012 R2 Datacenter |
|
|
Windows Server 2012 Standard |
|
|
Windows Server 2012 R2 Standard |
|
|
Windows Server 2008 R2# |
Windows Server 2008 R2 Datacenter |
|
Windows Server 2008 R2 Enterprise |
|
|
Windows Server 2008 R2 Standard |
# Only Service Pack 1 is supported.
Citrix XenApp
|
Product |
Version |
|---|---|
|
Citrix XenApp#1, #2, #3 |
7.5, 7.6, 7.7, 7.8, 7.9, 7.11, 7.12, 7.13, 7.14 |
#1: Long Term Service Release is not supported.
#2: Only Screen Transfer Type of published desktops and published applications is supported.
#3: Machine Creation Services and Provisioning services are not supported.
No more than 60 users can be logged in to Citrix XenApp and Microsoft RDS at a time.
Shared VDI-based virtual computers
The table below describes the virtualization products that are supported when shared VDI-based virtual computers have agents installed on them and are managed by JP1/IT Desktop Management 2.
Virtualization Products
|
Product |
Version |
|---|---|
|
VMware Horizon View |
7.0, 7.1, 7.2, 7.3, 7.4, 7.5, 7.6, 7.7, 7.8, 7.9 |
|
Citrix Virtual Desktops |
1906 |
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