Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Overview and System Design Guide


A.6 Performance and Estimates

This section describes memory requirements, disk space requirements, prerequisite CPUs, and performance for each system component of the product.

Related Topics:

Organization of this subsection

(1) Memory requirements

The following describes the memory requirements for each system component of the product.

Management server

Item

Operating environment

Memory usage

When the number of managed computers is 10,000 or fewer:#1#3#4

10 GB

When the number of managed computers is 10,000 to 30,000:#1#3#4

32 GB

When the number of managed computers is 30,000 to 50,000:#2#3#4

34 GB

When the number of managed computers is 50,000 to 100,000:#2#3#4

44 GB

When the number of managed computers is 100,000 to 300,000:#2#3#4

58 GB

Installed memory

An amount of installed memory equal to or greater than the sum of the following values is required in addition to the recommended memory size for each OS.

  • When the number of managed computers is 5,000 or fewer#1:

    2 GB or more

  • When the number of managed computers is 5,000 to 10,000#1:

    • Minimum value

      2 GB

    • Recommended value

      8 GB or more

  • When the number of managed computers is 10,000 to 30,000#1:

    • Minimum value

      16 GB

    • Recommended value

      32 GB or more

  • When the number of managed computers is 30,000 to 50,000:

    • Minimum value

      24 GB

    • Recommended value

      40 GB or more

  • When the number of managed computers is 50,000 to 100,000:

    • Minimum value

      32 GB

    • Recommended value

      48 GB

  • When the number of managed computers is 100,000 to 300,000:

    • Minimum value

      48 GB

    • Recommended value

      64 GB

#1 If you specified a value for Capacity to be added to the cache during management server setup to improve the performance of the operation log search function, the specified value (a maximum of 16 GB) must be added.

#2 If there are 30,000 or more managed computers, with 10 to 20 users simultaneously manipulating the operation windows, use an additional 1,200 MB of memory.

#3 When you acquire HIBUN logs, an additional 500 MB of memory is used.

#4 When you use the API, an additional 1,600 MB of memory is used.

Management relay server

Item

Operating environment

Memory usage

When the number of managed computers is 10,000 or fewer:#1, #2

10 GB

When the number of managed computers is 10,000 to 30,000:#1, #2

32 GB

If you specified a value for Capacity to be added to the cache during management server setup to improve the performance of the operation log search function, the specified value (a maximum of 16 GB) must be added.

Installed memory

An amount of installed memory equal to or greater than the sum of the following values is required in addition to the recommended memory size for each OS:

  • When the number of managed computers is 5,000 or fewer:

    2 GB or more

  • When the number of managed computers is 5,000 to 10,000:

    • Minimum value

      2 GB

    • Recommended value

      8 GB or more

  • When the number of managed computers is 10,000 to 30,000:

    • Minimum value

      16 GB

    • Recommended value

      32 GB or more

If you specified a value for Capacity to be added to the cache during management server setup to improve the performance of the operation log search function, the specified value (a maximum of 16 GB) must be added.

#1 When you acquire HIBUN logs, an additional 500 MB of memory is used.

#2 When you use the API, an additional 1,600 MB of memory is used.

Computer that displays operation windows

Item

Operating environment

Installed memory

2.0 GB or more

Administrator's computer with Remote Install Manager installed

Item

Operating environment

Memory usage

The required value can be calculated from the following formula:

20 + 0.002 x a MB

a: number of displayed data items

The number of displayed data items is the total of the data items (shown below) that are displayed in Remote Install Manager windows. If you want to display more than one of the same windows, multiply the number of data items by the number of those windows.

  • System Configuration window

    Host information (management relay server, relay system, agent)

    • System information for each system

    • Installed packages for each agent

  • Destination window

    • ID (new host, asset management item condition)

      Destination corresponding to each grouping information set (path, agent)

    • Host group (IP address, new host, OS type, additional management item of hardware asset information, department, installation location)

      Destination corresponding to each grouping information set (path, agent)

    • Installed packages for each agent

  • Job Definition window

    Folders, Job Definition

  • Package window

    Cabinet, Package

  • Job Status window

    Folder, Job (destination for each job, package for each job)

  • List of Software Information window

    Search list

Installed memory

2.0 GB or more

Administrator's computer with a remote control controller installed

Item

Operating environment

Memory usage

The sum of the following values:

  • Basic function (remote control): (10 x number of connections) MB

  • File transfer function: 4 MB

  • Chat server function: (4 + (0.2 x number of connections)) MB

  • Chat client function: (4 + (0.4 x number of connections)) MB

Installed memory

An amount of installed memory equal to or greater than the sum of the following values is required:

  • Recommended memory size for each OS

  • Memory usage multiplied by 0.5 and then truncated to the nearest multiple of 8

Computer used as a relay system

Item

Operating environment

Memory usage

The sum of the following values:

  • Basic functions (device information collection, distribution, and remote control) (always resident): 58 MB

  • Operation logging function (resident when the function is enabled): 34 MB for a 32-bit OS, or 43 MB for a 64-bit OS

  • Network monitor function (resident when the function is enabled): 2 MB + (10 x number of network segments to be monitored) MB

  • The value calculated from the following formula:

    28 + 0.018 x (a + 8) + (b x 0.001)

    a: Number of concurrently connected computers

    The value specified for Number of JP1/IT Desktop Management 2 - Agents that can be connected to the relay system concurrently under Processing settings for the relay system in the window displayed from Relay system settings of the agent configurations

    b: Cache size of the management file

    Calculate the value by using the following formula:

    Cache size of the management file (KB) = number of jobs that are saved in the relay system and executed by the higher system x number of destinations for each job x number of packages for each job (for remote installation jobs) x 1 KB

Installed memory

An amount of installed memory equal to or greater than the sum of the following values is required:

  • Recommended memory size for each OS

  • Memory usage multiplied by 0.5, and then truncated to the nearest multiple of 8

Managed computer

Item

Operating environment

Memory usage

Computer with an agent installed

The sum of the following values:

  • Basic functions (device information collection, distribution, and remote control) (always resident): 58 MB

  • Operation logging function (resident when the function is enabled): 34 MB for a 32-bit OS, or 43 MB for a 64-bit OS

    If you are using the operation logging function in a Citrix XenApp and Microsoft RDS environment, 45 MB of memory must be added per user who logs in to the Citrix XenApp and Microsoft RDS environment.

  • Network monitor function (resident when the function is enabled): 2 MB + (10 x number of network segments to be monitored) MB

Agentless computer

22 MB

Installed memory#

An amount of installed memory equal to or greater than the sum of the following values is required:

For agent-installed computers:
  • Recommended memory size for each OS

  • Memory usage multiplied by 0.5, and then truncated to the nearest multiple of 8

For agent-less computers:

Recommended memory size for each OS + 16 MB

#: The value given here is the minimum specifications for the OS. For comfortable operation, sufficient specifications including the resource to be used by other programs running on the target device is required.

Computer used as an internet gateway

Item

Operating environment

Memory usage

The sum of the following values:

  • 2.0 GB

  • Memory usage of a relay system

Installed memory

An amount of installed memory equal to or greater than the sum of the following values is required:

  • Recommended memory size for each OS

  • 2.0 GB

  • Installed memory of a relay system

Note: If you want to use a distribution using Remote Install Manager, install the relay system on the computer of the internet gateway.

(2) Disk space requirements

The following describes the disk space requirements for each system component of the product.

Management server

Item

Operating environment

Installation drive (program size)

When the number of managed computers is 10,000 or fewer:#6

2.5 GB or more

When the number of managed computers is 10,000 to 30,000:#6

17.5 GB or more

When the number of managed computers is 30,000 to 50,000:#7

17.5 GB or more

When the number of managed computers is 50,000 to 100,000:#7

17.5 GB or more

When the number of managed computers is 100,000 to 300,000:#7

17.5 GB or more

If you added the capacity of the database cache to improve the performance of the operation log search function, the value specified for addition (a maximum of 16 GB) must be added.

Drive of the database storage folder

When the number of managed computers is 10,000 or fewer:

The required space is equal to or greater than the sum of the following values:

  • Basic function: 20 GB

  • Revision history function: Data capacity appropriate for the operation#2

When the number of managed computers is 10,000 to 30,000:

The required space is equal to or greater than the sum of the following values:

  • Basic function: 60 GB

  • Revision history function: Data capacity appropriate for the operation#2

When the number of managed computers is 30,000 to 50,000:

A value equal to or greater than the sum of the following values:

  • Basic function: 120 GB

  • Revision history function: Data capacity appropriate for the operation#2

When the number of managed computers is 50,000 to 100,000:

A value equal to or greater than the sum of the following values:

  • Basic function: 240 GB

  • Revision history function: Data capacity appropriate for the operation#2

When the number of managed computers is 100,000 to 300,000:

A value equal to or greater than the sum of the following values:

  • Basic function: 600 GB

  • Revision history function: Data capacity appropriate for the operation#2

Drive for the operation log database folder

You must estimate the data capacity#1 appropriate for the operation.

Drive on which the data folder is stored

A value equal to or greater than the sum of the following values:

  • Basic functions: 320 MB

  • The sum of the sizes of all distribution packages

    Automatically distributed program update files of security measures are included in (The sum of the sizes of all distribution packages)

  • The sum of the sizes of attached files for hardware assets, contracts, and licenses

  • The sum of the sizes of Agent Installer - Files to Be Deployed

  • The capacity required for operation logs

    You must estimate the data capacity#3 appropriate for the operation. #7

Drive of the operation log backup folder

You must estimate the data capacity#4 appropriate for the operation. #7

Drive on which the revision history output folder is stored

You must estimate the data capacity#5 appropriate for the operation.

#1: For details about the data capacity required for the operation log database, see 4.5.4 Guidelines for disk space requirements for the operation log database. If the number of managed computers is in the range from 10,000 or more, Hitachi recommends that you use a dedicated physical disk for the operation log database.

#2: For details about the data capacity required for the revision history database, see 4.5.7 Guidelines for disk space requirements for revision history database.

#3: For details about the data capacity required for the data folder, see 4.5.5 Guidelines for disk space requirements in the data folder for acquiring operation logs.

#4: For details about the data capacity required for the operation log storage folder, see 4.5.3 Guidelines for disk space requirements for operation log backup folder.

#5: For details about the data capacity required for the revision history output folder, see 4.5.6 Guidelines for disk space requirements for revision history archive.

#6: If you added the capacity of the database cache to improve the performance of the operation log search function, the value specified for addition (a maximum of 16 GB) must be added.

#7: When the number of managed computers is 30,000 or more and you want to collect operation logs, you must use a multi-server configuration. Because the primary management server does not collect the information, the capacity for operation logs is not included in the estimate.

To use the distribution function, the following additional free disk space is required.

For distribution using Remote Install Manager

Item

Operating environment

Drive with JP1/IT Desktop Management 2 - Manager installed

1.0 x number of packages x number of agents + number of packages x 0.3 (KB)

Drive on which the data folder is stored

Total package size after compression + number of packages x 2 (KB)

For ITDM-compatible distribution

Item

Operating environment

Drive with JP1/IT Desktop Management 2 - Manager installed

Free disk space more than twice the package size (before compression)

Drive on which the data folder is stored

System drive

Free disk space for the package (before compression)

To automatically update the component, the following additional free disk space is required.

Item

Operating environment

Drive with JP1/IT Desktop Management 2 - Manager installed

500 MB

Drive on which the data folder is stored

System drive

To use the API, the following additional free disk space is required.

Item

Operating environment

Drive with JP1/IT Desktop Management 2 - Manager installed

356 MB

Management relay server

Item

Operating environment

Installation drive (program size)

When the number of managed computers is 10,000 or fewer:

2.5 GB or more

When the number of managed computers is 10,000 to 30,000:

17.5 GB or more

If you added the capacity of the database cache to improve the performance of the operation log search function, the value specified for addition (a maximum of 16 GB) must be added.

Drive of the database storage folder

When the number of managed computers is 10,000 or fewer:

A value equal to or greater than the sum of the following values:

  • Basic function: 20 GB

  • Revision history function: Data capacity appropriate for the operation#2

When the number of managed computers is 10,000 to 30,000:

A value equal to or greater than the sum of the following values:

  • Basic function: 60 GB

  • Revision history function: Data capacity appropriate for the operation#2

Drive for the operation log database folder

You must estimate the data capacity#1 appropriate for the operation.

Drive on which the data folder is stored

A value equal to or greater than the sum of the following values:

  • Basic function: 24 MB

  • The sum of the sizes of all distribution packages

    Automatically distributed program update files of security measures are included in (The sum of the sizes of all distribution packages)

  • The sum of the sizes of attached files for hardware assets, contracts, and licenses

  • The sum of the sizes of Agent Installer - Files to Be Deployed

  • The capacity required for operation logs

    You must estimate the data capacity#3 appropriate for the operation.

Drive of the operation log storage folder

You must estimate the data capacity#4 appropriate for the operation.

Drive on which the revision history output folder is stored

You must estimate the data capacity#5 appropriate for the operation.

#1: For details about the data capacity required for the operation log database, see 4.5.4 Guidelines for disk space requirements for the operation log database. If the number of managed computers is in the range from 10,000 to 30,000, Hitachi recommends that you use a dedicated physical disk for the operation log database.

#2: For details about the data capacity required for the revision history database, see 4.5.7 Guidelines for disk space requirements for revision history database.

#3: For details about the data capacity required for the data folder, see 4.5.5 Guidelines for disk space requirements in the data folder for acquiring operation logs.

#4: For details about the data capacity required for the operation log storage folder, see 4.5.3 Guidelines for disk space requirements for operation log backup folder.

#5: For details about the data capacity required for the revision history output folder, see 4.5.6 Guidelines for disk space requirements for revision history archive.

To use the distribution function, additional free disk space is required as described below.

For distribution using Remote Install Manager

Item

Operating environment

Drive with JP1/IT Desktop Management 2 - Manager installed

1.0 x number of packages x number of agents + number of packages x 0.3 (KB)

Drive on which the data folder is stored

Total package size after compression + number of packages x 2 (KB)

For ITDM-compatible distribution

Item

Operating environment

Drive with JP1/IT Desktop Management 2 - Manager installed

Free disk space more than twice the package size (before compression)

Drive on which the data folder is stored

System drive

Free disk space for the package (before compression)

To use the API, the following additional free disk space is required.

Item

Operating environment

Drive with JP1/IT Desktop Management 2 - Manager installed

356 MB

Computer that displays operation windows

JP1/IT Desktop Management 2 does not require disk space.

Administrator's computer with Remote Install Manager installed

Item

Operating environment

Installation drive (program size)

24 MB or more

Administrator's computer with a remote control controller installed

Item

Operating environment

Installation drive (program size)

20 MB or more

Computer used as a relay system

Item

Operating environment

Installation drive (program size)

The required space is equal to or greater than the sum of the following values:

  • Basic functions (inventory collection, distribution, and remote control): 71 MB

  • Operation logging function: 120 MB

  • Network monitor function: 2 MB + (55 x number of network segments to be monitored) MB

If Remote Install Manager is used for distribution, the free space described in the following table is also required.

Item

Operating environment

Drive with a relay system installed

(80 + total package size after compression + number of packages x number of agents under the relay system / 1024) MB

If a relay system is updated by automatic update, the free space described in the following table is also required.

Item

Operating environment

Drive with a relay system installed

200 MB

Drive on which the data folder is stored

System drive of a computer with a relay system agent installed

Managed computer

Item

Operating environment

Installation drive (program size)

For agentless operation:

JP1/IT Desktop Management 2 does not require disk space.

For agent operation:

A value equal to or greater than the sum of the following values:

  • Basic functions (inventory collection, distribution, and remote control): 71 MB

  • Operation logging function: 120 MB + 260 KB x retention period (days)

    If you are using the operation logging function in a Citrix XenApp and Microsoft RDS environment, the value is calculated from the following formula:

    120 MB + 12 GB + 260 KB x retention period (days) x number of logged-in users

  • Network monitor function: 2 MB + (55 x number of network segments to be monitored) MB

To use the distribution function, the following additional free disk space is required.

To update an agent automatically, the following additional free disk space is required.

Item

Operating environment

Drive with an agent installed

50 MB

System drive of a computer with an agent installed

To update a network agent automatically, the following additional free disk space is required.

Item

Operating environment

Drive with an agent installed

20 MB

System drive of a computer with an agent installed

When an agentless computer uses Windows administrative shares for authentication, executable programs are sent to execute functions. At least 2.5 MB of free disk space is required to store the executable programs.

Computer on which a package is installed.

Item

Operating environment

Drive with an agent installed

7 MB + free disk space more than twice the package size (before compression)

Computer on which Automatic Installation Tool is installed

Item

Operating environment

Drive with an agent installed

6 MB

Computer on which the Internet gateway is installed

Item

Operating environment

Installation drive (program size)

A value equal to or greater than the sum of the following values:

  • 25 MB

  • Disk usage of the relay system

  • Package size

Calculate the package size by using the following formula:

For distribution using Remote Install Manager:

100 x Split size of Package (split distribution)

For ITDM-compatible distribution:

9 GB

Note: If you want to use a distribution using Remote Install Manager, install the relay system on the computer of the internet gateway.

Related Topics:

(3) Prerequisite CPUs

This section describes the prerequisite CPUs for each system component of the product.

Management server

When the number of managed computers is 5,000 or fewer:

A processor at 2.0 GHz or higher

When the number of managed computers is 5,000 to 10,000:

When the number of managed computers is 10,000 to 30,000:

When the number of managed computers is 30,000 to 50,000:

When the number of managed computers is 50,000 to 100,000:

When the number of managed computers is 100,000 to 300,000:

Computer that displays operation windows

A CPU which corresponds to either of the following is assumed:

Administrator's computer with Remote Install Manager installed

Administrator's computer with a remote control controller installed

Computer OS

Operating environment

Windows Server 2019

A 64-bit processor at 1.4 GHz or higher

Windows Server 2016

A 64-bit processor at 1.4 GHz or higher

Windows 10

A 32-bit or 64-bit processor at 1.0 GHz or higher

Windows 8.1

A 32-bit or 64-bit processor at 1.0 GHz or higher

Windows 8

A 32-bit or 64-bit processor at 1.0 GHz or higher

Windows Server 2012

A 64-bit processor at 1.4 GHz or higher

Windows 7

A 32-bit or 64-bit processor at 1.0 GHz or higher

Windows Server 2008 R2

A 64-bit processor at 1.4 GHz or higher

Computer used as a relay system

Computer OS

Operating environment

Windows Server 2019

A 64-bit processor at 1.4 GHz or higher

Windows Server 2016

A 64-bit processor at 1.4 GHz or higher

Windows 10

A 32-bit or 64-bit processor at 1.0 GHz or higher

Windows 8.1

A 32-bit or 64-bit processor at 1.0 GHz or higher

Windows 8

A 32-bit or 64-bit processor at 1.0 GHz or higher

Windows Server 2012

A 64-bit processor at 1.4 GHz or higher

Windows 7

A 32-bit or 64-bit processor at 1.0 GHz or higher

Managed computers

Agentless computers

No restrictions on CPUs.

Computers on which agents will be installed#

Computer OS

Operating environment

Windows Server 2019

A 64-bit processor at 1.4 GHz or higher

Windows Server 2016

A 64-bit processor at 1.4 GHz or higher

Windows 10

A 32-bit or 64-bit processor at 1.0 GHz or higher

Windows 8.1

A 32-bit or 64-bit processor at 1.0 GHz or higher

Windows 8

A 32-bit or 64-bit processor at 1.0 GHz or higher

Windows Server 2012

A 64-bit processor at 1.4 GHz or higher

Windows 7

A 32-bit or 64-bit processor at 1.0 GHz or higher

Windows Server 2008 R2

A 64-bit processor at 1.4 GHz or higher

#: The value given here is the minimum specifications for the OS. For comfortable operation, sufficient specifications including the resource to be used by other programs running on the target device is required,

Computer on which the network monitor is enabled

Computer OS

Operating environment

Windows Server 2019

A 64-bit processor at 1.4 GHz or higher

Windows Server 2016

A 64-bit processor at 1.4 GHz or higher

Windows 10

A 32-bit or 64-bit processor at 1.0 GHz or higher

Windows 8.1

A 32-bit or 64-bit processor at 1.0 GHz or higher

Windows 8

A 32-bit or 64-bit processor at 1.0 GHz or higher

Windows Server 2012

A 64-bit processor at 1.4 GHz or higher

Windows 7

A 32-bit or 64-bit processor at 1.0 GHz or higher

Computer used as an internet gateway

(4) Performance

The following describes the performance of the management server.