10.10 Replacing the installation-destination machine in a cluster environment

This section describes how to perform a version upgrade or product upgrade installation of JP1/Service Support by replacement in a machine different from the machine on which JP1/Service Support has been installed. In the description below, the old environment means a Windows environment with an old version or old product (edition) of JP1/Service Support installed. The new environment means a Windows environment in which you want install a new version or new product (edition) of JP1/Service Support.

Important

The JP1/Service Support in the old environment might not support the OS in the new environment. In such a case, perform replacement after upgrading the version of JP1/Service Support in the old environment to a version that supports the OS in the new environment. Note that the new environment is assumed to be a 64-bit Windows environment. For details about the versions of JP1/Service Support and prerequisites for the OS, see the Release Notes.

1. In the old environment on the active node, execute the jssdbbackup.bat command to back up the Item management database for recovery purposes.

   From the Start menu, select Programs, JP1_Service Support, and then JP1_SS Command Prompt. From the command prompt, execute the jssdbbackup.bat command with the -f and -expand options specified. For details on the jssdbbackup.bat command, see jssdbbackup.bat (backs up databases) in Chapter 12. Commands.

2. Back up the definition information on the primary or secondary node in the old environment.

   You need to back up every file listed in Table 11-1 in 11.1.1 Backing up definition information, except the environment setup commands, cluster environment setup command, and environment settings files. The active and standby nodes have the same definition information. We, however, recommend that you back up the definition information on the active node.

3. In the new environment, install the same JP1/Service Support as the old environment, and set up the environment.

   For details on how to install and set up JP1/Service Support in a cluster system, see 10.2 Setting an environment for cluster use (environment configuration after new installation).

4. In the new environment on the active node, execute the jssdbrecovery.bat command to recover the data.

   Recover the data from the backup you created in step 1. Execute the command with the -f and -expand options specified.

   For details on the jssdbrecovery.bat command, see jssdbrecovery.bat (recovers a database) in Chapter 12. Commands.

5. Recover the definition information in the new environment on the primary and secondary nodes.

   Recover the definition information you backed up in step 2 to the new environment. When this process is complete, make sure that the system operates in the same way as in the old environment.

6. Switch the node in the old environment from the active node to the standby node.

7. Perform unsetup of JP1/Service Support on the standby node in the old environment.

   From the Start menu, select Programs, JP1_Service Support, and then JP1_SS Command Prompt. From the command prompt, execute the jsshaunsetup.bat command to unset up JP1/Service Support in the old environment. For details on the jsshaunsetup.bat command, see jsshaunsetup.bat (performs unsetup of JP1/Service Support in a cluster environment) in Chapter 12. Commands.

8. Uninstall JP1/Service Support from the standby node in the old environment.

   For the uninstallation procedure, see 6.7.2 Uninstallation procedure.

9. Switch the node in the old environment from the standby node to the active node.

10. Perform unsetup of JP1/Service Support on the active node in the old environment.

    From the Start menu, select Programs, JP1_Service Support, and then JP1_SS Command Prompt. From the command prompt, execute the jsshaunsetup.bat command to unset up JP1/Service Support in the old environment. For details on the jsshaunsetup.bat command, see jsshaunsetup.bat (performs unsetup of JP1/Service Support in a cluster environment) in Chapter 12. Commands.

11. Uninstall JP1/Service Support from the active node in the old environment.

    For the uninstallation procedure, see 6.7.2 Uninstallation procedure.

12. Perform version upgrade or product upgrade of JP1/Service Support in the new environment.

    For the procedure for version upgrade, see 10.8.1 Procedure for version upgrade of JP1/Service Support in a cluster environment.

    For the procedure for product upgrade, see 10.9.1 Procedure for product upgrade of JP1/Service Support in a cluster environment.

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