9.20 Migrating data from an existing JP1/Service Support system
You can migrate the data managed by an existing JP1/Service Support system to JP1/Service Support on another server by using the jssdbbackup.bat and jssdbrecovery.bat commands. Make sure that the language settings on the migration-destination server are the same as those on the migration-source server.
To migrate data from an existing JP1/Service Support system:
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Make sure that the version of JP1/Service Support at the migration source is the same as the migration destination.
You cannot use the jssdbbackup.bat command and the jssdbrecovery.bat command to migrate data from one version of JP1/Service Support to another. If the migration source and destination systems are running different versions of JP1/Service Support, perform a version upgrade of the migration-source JP1/Service Support to the same version as the migration destination. For details on how to perform a version upgrade, see 6.4 Overwrite installation and setup of JP1/Service Support.
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Stop all JP1/Service Support services except the JP1/Service Support - DB Server service.
Stop the services of both migration-source and migration-destination JP1/Service Support in the following order:
1. JP1/Service Support - Task Service service
2. JP1/Service Support - Web Service service
3. JP1/Service Support service
Keep the JP1/Service Support - DB Server service running.
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From the Start menu, select Programs, JP1_Service Support, and then JP1_SS Command Prompt.
Perform this on both the migration-source and migration-destination JP1/Service Support servers.
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Execute the jssdbbackup.bat command.
On the migration-source JP1/Service Support server, execute the jssdbbackup.bat command with the -expand option specified to back up the Item management database. While the command is executing, do not execute commands for maintaining the Item management database. Also, do not start JP1/Service Support services. For details on the jssdbbackup.bat command, see jssdbbackup.bat (backs up databases) in Chapter 12. Commands.
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Execute the jssdbrecovery.bat command.
On the migration-destination JP1/Service Support system, execute the jssdbrecovery.bat command with the -expand option specified. This will recover the data obtained in step 4. While the command is executing, do not execute commands for maintaining the Item management database. Also, do not start JP1/Service Support services. For details on the jssdbrecovery.bat command, see jssdbrecovery.bat (recovers a database) in Chapter 12. Commands.
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Execute the jssrefaclsetup command.
Set up the function that sets view permissions for individual Items. You can skip this step if you do not intend to use this function. For details on the jssrefaclsetup command, see jssrefaclsetup (sets up view permission settings for individual Items) in Chapter 12. Commands.
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Start the JP1/Service Support services.
Start the services on both migration-source and migration-destination JP1/Service Support in the following order:
1. JP1/Service Support service
2. JP1/Service Support - Web Service service
3. JP1/Service Support - Task Service service