9.8.2 Pre-deadline notification (jssinformperiod)
Before the deadline of an Item expires, you can use email to notify the people in charge of the Item and the manager of the process work board to which the Item belongs that the deadline is approaching. To do so, you need to regularly execute the jssinformperiod command by using the JP1/Service Support - Task Service service.
To regularly execute the jssinformperiod command by using the JP1/Service Support - Task Service service:
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Edit the Definition file for the task practice service (jp1imss_service_setting.conf) so that the jssinformperiod command will be executed, and specify the command execution time (hh:mm).
The jssinformperiod command checks the deadlines of Items and then sends the necessary emails. Therefore, we recommend that you execute the command every day during a time period with a low access rate. For example, after 0:00 a.m. The execution time is set to 3:00 a.m. by default.
For details about the Definition file for the task practice service, see Definition file for the task practice service (jp1imss_service_setting.conf) in Chapter 13. Definition Files.
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From the Start screen, select Administrative Tools and then Services, or select All apps and then Services.
The Services dialog box appears.
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Right click JP1/Service Support - Task Service service, and from the pop-up menu, select Start.
The service starts, and the jssinformperiod command will be executed at the specified time.
To specify information, such as how many days before the deadline of an Item an email will be sent, or how many times an email will be sent, use the Basic settings tab of the following windows: New process work board window or the Edit the process work board window. For details, see 9.6 Creating process work boards. To specify information, such as the destination and format of emails for pre-deadline notification, use the email definition file (jp1imss_mail_setting.conf). For details, see Email definition file (jp1imss_mail_setting.conf) in Chapter 13. Definition Files.
Pre-deadline notification emails are sent for the Items that satisfy the following conditions:
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Deadline has been set.
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The status is other than Close.
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The process work board in which the Item is registered is used.
Assume that, in the New process work board window or the Edit the process work board window, you have set Number of days before the deadline in the Settings for pre-deadline email notification area to three days before. In this case, the target Items for pre-deadline notification will be the Items whose deadlines fall in the range from the time jssinformperiod is executed until 23:59:59.999 on the day three days later.