Hitachi

JP1 Version 12 JP1/Service Support Configuration and Administration Guide


8.3 Starting and stopping JP1/Service Support in a cluster environment

If you run JP1/Service Support on a logical host in a cluster system, the cluster software controls the start and stop of JP1/Service Support.

In a cluster system, applications are executed on the active server. In order to ensure failover to the standby server when a failure such as system down occurs, applications are registered in the cluster software, and the cluster software controls the start and stop of applications. If you run JP1/Service Support in a cluster environment, register JP1/Service Support in the cluster software so that the cluster software can control JP1/Service Support.

When you start or stop JP1/Service Support that already runs in a cluster environment, do it through the cluster software operations. You can manually start or stop JP1/Service Support, for example, by using the Services dialog box of Windows Server 2016, Windows Server 2012 R2, or Windows Server 2012. In this case, the actual operating status of JP1/Service Support might become different from the operating status of JP1/Service Support managed by the cluster software. This situation might be determined to be a failure.

Start the services in the following order:

  1. JP1/Service Support - DB Cluster service

  2. JP1/Service Support - DB Server service

  3. JP1/Service Support service

  4. JP1/Service Support - Web Service service

  5. JP1/Service Support - Task Service service#

    #

    If you want to automatically execute the commands for summarizing Item information, pre-deadline notification, held Item notification, or registering Items by email, start the JP1/Service Support - Task Service service. To automatically execute these commands, you need to set them in the Definition file for task practice service.

    If you start the JP1/Service Support - Task Service service when the Definition file for the task practice service is in the default status, the service will fail. For details, see Definition file for the task practice service (jp1imss_service_setting.conf) in Chapter 13. Definition Files.

Stop the services in the following order:

  1. JP1/Service Support - Task Service service

  2. JP1/Service Support - Web Service service

  3. JP1/Service Support service

  4. JP1/Service Support - DB Server service

  5. JP1/Service Support - DB Cluster service

For details about cluster operations, see Chapter 10. Using JP1/Service Support in a Cluster System and Configuring an Environment.