4.12 Linkage with information managed in a system other than JP1/Service Support

Customer and device information managed in a system other than JP1/Service Support can be used as input-candidate values that can be selected for Item settings. If input-candidate values have been defined, a user who creates or edits an Item can easily specify a value by simply selecting it from a drop-down list, without directly entering it.

A definition of input-candidate values can be created for each process work board. Therefore, the input-candidate values to be displayed can be changed depending on the target system.

For example, if input-candidate values have already been registered for customer names by using the customer information managed by spreadsheet software, efforts to open the spreadsheet software and entry mistakes can be both eliminated.

The following figure shows how input-candidate values are displayed.

Figure 4‒14: How input-candidate values are displayed

Input-candidate values for multiple Item settings can also be associated with each other. That is, an input-candidate value selected for one setting will limit the input-candidate values that can be displayed for other settings. This function allows the user to specify values with ease.

The following figure shows an example of how this function works. In this example, when an input-candidate value is selected for Customer name, the input-candidate values displayed for Inquirer are limited.

Figure 4‒15: How displayed input-candidate values change according to the selection for the other setting

In the above example, when Company A is selected for Customer name, the input-candidate values displayed for Inquirer are limited to Scott White, Virgil Brown, and Alan Green. When Company B is selected for Customer name, the input-candidate values displayed for Inquirer are limited to Gordon Black and John Scarlet.

The function that correlates input-candidate values for different settings is called cross-setting value correlation. The function that sets input-candidate values and the cross-setting value correlation function are generically called the input-assistant function.

The input-candidate values to be displayed and the settings to be correlated are set by using the configuration file for input-candidate values. For details about how to specify the settings in this file, see 9.17 Setting an environment for linking with information managed by a system other than JP1/Service Support. For details about the Configuration file for input-candidate values, see Configuration file for input-candidate values (Optional) in Chapter 13. Definition Files.

The process work boards on which input-candidate values are to be displayed, the maximum length of input-candidate values, and other settings are specified by using the system property file. For details, see System property file (hptl_jp1_imss_main_setting.properties) in Chapter 13. Definition Files.

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