Hitachi

JP1 Version 12 JP1/Service Support Configuration and Administration Guide


4.8.2 Connection to JP1/ITDM2 - Asset Console

To link JP1/Service Support with JP1/ITDM2 - Asset Console, you must set the name of the asset management server in JP1/Service Support.

For details about the settings in JP1/Service Support, see 9.14 Setting an environment by using definition files.

In JP1/ITDM2 - Asset Console, the settings for JP1/Service Support to connect to JP1/ITDM2 - Asset Console have already been specified. With these default settings, when JP1/ITDM2 - Asset Console is called from JP1/Service Support, the JP1/ITDM2 - Asset Console Login window opens. When this login window opens, enter a user ID and password that are registered in JP1/ITDM2 - Asset Console. After entering login information, you can directly open the Device Details dialog box. This permission continues until you close (log out from) JP1/Service Support.

You can also directly open the Device Details dialog box without displaying the Login window. To do this, you must set the password for Service support manager, which is a JP1/Service Support user account provided by JP1/ITDM2 - Asset Console.

For the settings on theJP1/ITDM2 - Asset Console side, see the JP1/IT Desktop Management 2 - Asset Console Configuration and Administration Guide.