4.5 Linkage with JP1/NP

When JP1/Service Support is linked with JP1/NP, you can open a JP1/NP window from a JP1/Service Support window via single sign-on and view operating procedures such as operational flows managed by JP1/NP. If you register an Item by a JP1/IM - Manager's automated action or by transferring the information on a JP1 event from JP1/IM - View, you can view the operating procedure managed by JP1/NP corresponding to the JP1 event. If, however, you register the Item in another way and the registered Item does not have JP1 event information, you cannot open the JP1/NP window corresponding to the Item. For how to define an automated action, see 5.11.1(1) Examples of automated action definitions when linking with JP1 products. For how to register an Item from JP1/IM - View, see 4.2.1 Registering Items from JP1/IM - View.

Note that linkage with JP1/NP requires the JP1/Base authentication functionality. Also, the same authentication server must be used for JP1/Service Support and JP1/NP. If different authentication servers are used, JP1/Service Support cannot be linked with JP1/NP. For details about using the JP1/Base user authentication functionality, see 4.13.2 Linkage with JP1/Base (for authentication).

The following figure shows an overview of linkage with JP1/NP.

Figure 4‒8: Overview of linkage with JP1/NP

You can launch a JP1/NP window from Related information or Related link of the Item preview area in the View Item window or the main window (Item list) of JP1/Service Support. Do not log out of JP1/Service Support after opening a JP1/NP window from a JP1/Service Support window. If you log out of JP1/Service Support, you cannot view the View Item window and the Item preview area of the main window (Item list) of JP1/Service Support using single sign-on.

Organization of this section

To Page Top