1.3.1 Installing JP1/Service Support by using the provided media
Use the provided media to install JP1/Service Support on the Item management server.
Prerequisites
This operation is performed by the JP1/Service Support administrator.
Procedure
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Insert the provided media into the drive to perform the installation.
The installer automatically starts. Follow the instructions on the installer to perform the installation.
Specify the following items:
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User information
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Installation folder
In the specified installation folder, the JP1SS folder will be created. The product will be installed in this folder. Specify the absolute pathname of the installation folder by using a character string of up to 38 bytes.
You can use half-width alphanumeric characters and symbols except the following symbols: comma (,), semicolon (;), asterisk (*), question mark (?), double quotation mark ("), left angle bracket (<), right angle bracket (>), vertical bar (|), dollar sign ($), percent sign (%), ampersand (&), single quotation mark ('), grave accent mark (`), forward slash (/), caret (^), exclamation mark (!), hash mark (#), left curly bracket ({), right curly bracket (}), left square bracket ([), right square bracket (]), plus sign (+), minus sign (-), equal sign (=), at mark (@), swung dash (~), colon (:), and backslash (\\).
The default installation folder is system-drive:\Program Files (x86)\Hitachi\JP1SS.
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Program folder name displayed in the Start menu
By default, the name is "JP1_Service Support".
- Note
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Check and take note of the host name of the server on which you have installed JP1/Service Support. You are going to use these notes when you configure and log in to JP1/Service Support.
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If requested, restart the OS.