Hitachi

JP1 Version 12 JP1/Integrated Management 2 - Manager Administration Guide


11.3.2 In UNIX

Organization of this subsection

(1) OS system information

You need to collect the OS-related information listed in the table below. These types of information can be collected using data collection tools.

Table 11‒17: OS system information (UNIX)

Information type

Collected data

File name#1

Installed Hitachi product information

/etc/.hitachi/pplistd/pplistd

  • jp1_default_imm_1st.tar.{Z|gz}

  • pplistd

Information about products installed by Hitachi PP Installer

Output based on /etc/.hitachi/bin/SHOWPP

  • jp1_default_imm_1st.tar.{Z|gz}

  • SHOWPP

Hitachi PP Installer installation log file

/etc/.hitachi/.install.log*

  • jp1_default_imm_1st.tar.{Z|gz}

  • .install.log*

Hitachi PP Installer uninstallation log file

/etc/.hitachi/.uninstall.log*

  • jp1_default_imm_1st.tar.{Z|gz}

  • .uninstall.log*

Common definition information

Files under /opt/jp1/hcclibcnf/

  • jp1_default_imm_1st.tar.{Z|gz}

  • Copies of the files indicated at left

JP1/IM - Manager (Central Console) core analysis information (back trace)#6

Analysis result from seraph

/var/opt/jp1cons

  • jp1_default_imm_1st.tar.{Z|gz}

  • core_module-name.log

Analysis result from seraph

shared-directory/jp1cons/log#2

  • logical-host-name_imm_1st.tar.{Z|gz}

  • core_module-name.log

JP1/IM - Manager (Central Scope) core analysis information (back trace)#6

Analysis result from seraph

/var/opt/jp1scope

  • jp1_default_imm_1st.tar.{Z|gz}

  • core_module-name.log

Analysis result from seraph

shared-directory/jp1scope/log#2

  • logical-host-name_imm_1st.tar.{Z|gz}

  • core_module-name.log

JP1/IM - Manager (Intelligent Integrated Management Base) core analysis information (back trace) #6

Analysis result from seraph

/var/opt/jp1imm/log

  • jp1_default_imm_1st.tar.{Z|gz}

  • core_module-name.log

Analysis result from seraph

shared-directory/jp1imm/log#2

  • logical-host-name_imm_1st.tar.{Z|gz}

  • core_module-name.log

JP1/IM - Manager distribution release file

Information for identifying which distribution the execution environment is

  • Linux

    /etc/redhat-release

  • Oracle Linux

    /etc/oracle-release

  • CentOS 7 or later

    /etc/centos-release

  • SUSE Linux

    /etc/SuSE-release

JP1/Base installation log file

/tmp/HITACHI_JP1_INST_LOG/jp1base_inst{1|2|3|4|5}.log

  • jp1_default_imm_1st.tar.{Z|gz}

  • jp1base_inst{1|2|3|4|5}.log

JP1/IM - Manager installation log file

/tmp/HITACHI_JP1_INST_LOG/jp1imm_inst{1|2|3|4|5}.log

  • jp1_default_imm_1st.tar.{Z|gz}

  • jp1imm_inst{1|2|3|4|5}.log

File list

  • ls -lRa /opt/jp1imm execution result

  • ls -lRa /var/opt/jp1imm execution result

  • ls -lRa /opt/jp1cons execution result

  • ls -lRa /etc/opt/jp1cons execution result

  • ls -lRa /var/opt/jp1cons execution result

  • ls -lRa /opt/jp1scope execution result

  • ls -lRa /etc/opt/jp1scope execution result

  • ls -lRa /var/opt/jp1scope execution result

  • ls -lRa /opt/jp1base execution result

  • ls -lRa /etc/opt/jp1base execution result

  • ls -lRa /var/opt/jp1base execution result

  • ls -lRa user-specified -IMDBENVDIR-value-in-setup-information-file execution result

  • ls -lRa user-specified -IMDBDIR-value-in-setup-information-file execution result

  • ls -lRa /etc/opt/jp1imm execution result

  • ls -lRa /tmp/HITACHI_JP1_INST_LOG execution result

  • ls -lRa /etc/.hitachi execution result

  • ls -lRa /etc/opt/.hlic execution result

  • ls -lRa operation-log-output-destination execution result#4

  • jp1_default_imm_1st.tar.{Z|gz}

  • inst_dir.log

  • ls -lRa shared-directory/jp1cons execution result#2

  • ls -lRa shared-directory/jp1scope execution result#2

  • ls -lRa shared-directory/jp1base execution result#2

  • ls -lRa shared-directory/event execution result#2

  • ls -lRa operation-log-output-destination execution result#5

  • logical-host-name_imm_1st.tar.{Z|gz}

  • share_dir.log

File list (with the -L option added for referencing the file or folder at the symbolic link destination)

  • ls -lRaL /opt/jp1imm execution result

  • ls -lRaL /var/opt/jp1imm execution result

  • ls -lRaL /opt/jp1cons execution result

  • ls -lRaL /etc/opt/jp1cons execution result

  • ls -lRaL /var/opt/jp1cons execution result

  • ls -lRaL /opt/jp1scope execution result

  • ls -lRaL /etc/opt/jp1scope execution result

  • ls -lRaL /var/opt/jp1scope execution result

  • ls -lRaL /opt/jp1base execution result

  • ls -lRaL /etc/opt/jp1base execution result

  • ls -lRaL /var/opt/jp1base execution result

  • ls -lRaL user-specified -IMDBENVDIR-value-in-setup-information-file execution result

  • ls -lRaL user-specified -IMDBDIR-value-in-setup-information-file execution result

  • ls -lRaL /etc/opt/jp1imm execution result

  • ls -lRaL /tmp/HITACHI_JP1_INST_LOG execution result

  • ls -lRaL /etc/.hitachi execution result

  • ls -lRaL /etc/opt/.hlic execution result

  • ls -lRaL operation-log-output-destination execution result#4

  • jp1_default_imm_1st.tar.{Z|gz}

  • inst_dir_lRaL.log

  • ls -lRaL shared-directory/jp1cons execution result

  • ls -lRaL shared-directory/jp1scope execution result

  • ls -lRaL shared-directory/jp1base execution result

  • ls -lRaL shared-directory/event execution result

  • ls -lRaL operation-log-output-destination execution result#5

  • logical-host-name_imm_1st.tar.{Z|gz}

  • share_lRaL_dir.log

Data collection date/time

date execution result

  • jp1_default_imm_1st.tar.{Z|gz}

  • jp1_default_imm_2nd.tar.{Z|gz}

  • logical-host-name_imm_1st.tar.{Z|gz}

  • logical-host-name_imm_2nd.tar.{Z|gz}

  • date.log

Disk information

df -k execution result

  • jp1_default_imm_1st.tar.{Z|gz}

  • df.log

btrfs file system information

Only when btrfs is installed in Linux

  • btrfs filesystem show --all-device result

  • Linux:jp1_default_imm_1st.tar.gz

  • df.log

Information about process operation based on the automated startup service (systemd)

Only when systemd is installed in Linux

systemctl --all,

systemctl list-unit-files,

systemctl status jp1_base,

systemctl status jp1_cons,

systemctl status /usr/lib/systemd/system/2248-*start.service result

  • jp1_default_imm_1st.tar.gz

  • systemctl.log

Machine's environment variable

env execution result

  • jp1_default_imm_1st.tar.{Z|gz}

  • env.log

Host name settings that are set in the machine

/etc/hosts(Linux)

  • jp1_default_imm_1st.tar.{Z|gz}

  • hosts

Status of shared memory for inter-process communication

ipcs -ma execution result

  • jp1_default_imm_1st.tar.{Z|gz}

  • ipcs.log

Host name for resolving network address

jbsgethostbyname execution result

  • jp1_default_imm_1st.tar.{Z|gz}

  • jbsgethostbyname.log (standard output)

  • jbsgethostbyname_err.log (standard error)

jbsgethostbyname logical-host-name execution result#2

  • logical-host-name_imm_1st.tar.{Z|gz}

  • jbsgethostbyname_logical-host-name.log

Health check

jbshcstatus -debbug -a execution result

  • jp1_default_imm_1st.tar.{Z|gz}

  • jbshcstatus.log (standard output)

  • jbshcstatus_err.log (standard error)

jbshcstatus -debbug -a -h logical-host-name execution result#2

  • logical-host-name_imm_1st.tar.{Z|gz}

  • jbshcstatus.log (standard output)

  • jbshcstatus_err.log (standard error)

Process operation status of Event Service

jevstat execution result

  • jp1_default_imm_1st.tar.{Z|gz}

  • jevstat.log (standard output)

  • jevstat_err.log (standard error)

jevstat logical-host-name execution result

  • logical-host-name_imm_1st.tar.{Z|gz}

  • jevstat.log (standard output)

  • jevstat_err.log (standard error)

Process operation status of items other than Event Service

jbs_spmd_status execution result

  • jp1_default_imm_1st.tar.{Z|gz}

  • jbs_spmd_status.log (standard output)

  • jbs_spmd_status_err.log (standard error)

jbs_spmd_status -h logical-host-name execution result#2

  • logical-host-name_imm_1st.tar.{Z|gz}

  • jbs_spmd_status.log (standard output)

  • jbs_spmd_status_err.log (standard error)

Automated action execution result

jcashowa execution result#3

  • jp1_default_imm_1st.tar.{Z|gz}

  • jcashowa.log (standard output)

  • jcashowa_err.log (standard error)

jcashowa -h logical-host-name execution result#2, #3

  • logical-host-name_imm_1st.tar.{Z|gz}

  • jcashowa.log (standard output)

  • jcashowa_err.log (standard error)

Automated action function status

jcastatus execution result

  • jp1_default_imm_1st.tar.{Z|gz}

  • jcastatus.log (standard output)

  • jcastatus_err.log (standard error)

jcastatus -h logical-host-name execution result#2

  • logical-host-name_imm_1st.tar.{Z|gz}

  • jcastatus.log (standard output)

  • jcastatus_err.log (standard error)

Automated action definition file content

jcastatus -d execution result

  • jp1_default_imm_1st.tar.{Z|gz}

  • jcastatus_d.log (standard output)

  • jcastatus_d_err.log (standard error)

jcastatus -d -h logical-host-name execution result#2

  • logical-host-name_imm_1st.tar.{Z|gz}

  • jcastatus_d.log (standard output)

  • jcastatus_d_err.log (standard error)

Event Generation Service status

jcoegsstatus execution result

  • jp1_default_imm_1st.tar.{Z|gz}

  • jcoegsstatus.log (standard output)

  • jcoegsstatus_err.log (standard error)

jcoegsstatus -h logical-host-name execution result#2

  • logical-host-name_imm_1st.tar.{Z|gz}

  • jcoegsstatus.log (standard output)

  • jcoegsstatus_err.log (standard error)

Process operation status

jco_spmd_status execution result

  • jp1_default_imm_1st.tar.{Z|gz}

  • jco_spmd_status.log (standard output)

  • jco_spmd_status_err.log (standard error)

jco_spmd_status -h logical-host-name execution result#2

  • logical-host-name_imm_1st.tar.{Z|gz}

  • jco_spmd_status.log (standard output)

  • jco_spmd_status_err.log (standard error)

Data collection command execution result

jim_log.sh command execution result

  • jp1_default_imm_1st.tar.{Z|gz}

  • jim_log_result.log

IP address acquisition

ifconfig -a

  • jp1_default_imm_1st.tar.{Z|gz}

  • ifconfig.log

ip addr show

  • jp1_default_imm_1st.tar.gz

  • ip_addr_show.log

NIC installation status

netstat -ai execution result

  • jp1_default_imm_1st.tar.{Z|gz}

  • netstat_ai.log

ip -s link

  • jp1_default_imm_1st.tar.gz

  • ip_s_link.log

Network statistical information

netstat -nap execution result

  • jp1_default_imm_1st.tar.{Z|gz}

  • netstat_na.log

ss -nap

  • jp1_default_imm_1st.tar.gz

  • ss_na.log

List of users that are set in the machine

/etc/passwd

  • jp1_default_imm_1st.tar.{Z|gz}

  • passwd

Process list

ps -elfa execution result

  • jp1_default_imm_1st.tar.{Z|gz}

  • ps.log

Service port settings that are set in the machine

/etc/services

jp1_default_imm_1st.tar.{Z|gz}

services

Memory information

cat /proc/meminfo

jp1_default_imm_1st.tar.{Z|gz}

swapinfo.log

System diagnostic information

dmesg execution result

jp1_default_imm_1st.tar.{Z|gz}

sys_info.log

Syslog (syslog)

/var/log/messages

  • jp1_default_imm_1st.tar.{Z|gz}

  • syslog.log

journal

journalctl -l --no-pager execution result

Obtained in SUSE Linux 15 or later

journal.log

JP1/IM - Manager (Central Console) core analysis information (back trace) output by the jcogencore command#6

Analysis result from seraph

/var/opt/jp1cons

  • jp1_default_imm_1st.tar.{Z|gz}

  • trace_module-name.log

Analysis result from seraph

shared-directory/jp1cons/log

(core output by jcogencore)#2

  • logical-host-name_imm_1st.tar.{Z|gz}

  • trace_module-name.log

OS version information

uname -a execution result

  • jp1_default_imm_1st.tar.{Z|gz}

  • uname_a.log

Kernel parameter information

  • sysctl -a execution result

  • ulimit -a execution result

  • jp1_default_imm_1st.tar.{Z|gz}

  • sysctl.log

  • ulimit.log

Page size information

Nothing (Linux)

  • jp1_default_imm_1st.tar.{Z|gz}

  • pagesize.log

OS patch application information

rpm -qa execution result

  • jp1_default_imm_1st.tar.{Z|gz}

  • rpm.log

Distribution information

/etc/*-release

*-release

JP1/IM - Manager license information

Trace logs and error logs that are output by the license library (HLICLIB) at installation

  • jp1_default_imm_1st.tar.{Z|gz}

  • hlicliberr{n}.log

  • hliclibmgrerr{n}.log

  • hliclibtrc{n}.log

  • hliclibmgrtrc{n}.log

Process startup information used by the init daemon

  • Files under /etc/init

    In Linux, this information is collected only in Linux 6.

  • jp1_default_imm_1st.tar.{Z|gz}

  • For left files under the init directory

Disk mounting information

/etc/fstab

  • jp1_default_imm_1st.tar.{Z|gz}

  • fstab

  • filesystems

jp1hosts2 information registered on the host

jbshosts2export execution result

  • jp1_default_imm_1st.tar.{Z|gz}

  • jbshosts2export .log (standard output)

  • jbshosts2export _err.log (standard error)

jbshosts2export -h logical-host-name execution result

  • logical-host-name_imm_1st.tar.{Z|gz}

  • jbshosts2export .log (standard output)

  • jbshosts2export _err.log (standard error)

Server certificate information (CN and SAN settings and expiration dates)

openssl x509 -noout -in server-certificate-file -subject -dates execution result

  • jp1_default_imm_1st.tar.{Z|gz}

  • openssl_x509_server.log (standard output)

  • openssl_x509_server_err.log (standard error)

Server certificate and private key compatibility information (modulus)

  • openssl rsa -noout -in private-key-file -modulus execution result

  • openssl x509 -noout -in server-certificate-file -modulus execution result

  • jp1_default_imm_1st.tar.{Z|gz}

  • openssl_keymatching.log (standard output)

  • openssl_keymatching_err.log (standard error)

#1: Indicates the name of the compressed file and uncompressed file after a data collection tool is used (with the compressed file described first, followed by the uncompressed file).

The compressed file is created in .tar.Z format for Windows, and created in .tar.gz format for Linux.

For details about the internal directory configuration of the compressed file, see jim_log.sh (UNIX only) (in Chapter 1. Commands) in the manual JP1/Integrated Management 2 - Manager Command, Definition File and API Reference.

#2: Can be collected when data in a logical host (cluster) environment is being collected.

#3: Can be collected only when /var/opt/jp1cons/log/action/action-information-file-name exists.

#4: operation-log-output-destination indicates the directory specified in the following common definition:

[JP1_DEFAULT\JP1IMM\OPERATION]

"LOGFILEDIR"

#5: operation-log-output-destination indicates the directory specified in the following common definition:

[logical-host-name\JP1IMM\OPERATION]

"LOGFILEDIR"

#6: Core dump files might not be generated if the operating system is configured to restrict generating core dump files. For details about the settings for core dump files, see 2.17.5 Specifying settings for handling JP1/IM - Manager failures (for UNIX) in the JP1/Integrated Management 2 - Manager Configuration Guide.

(2) JP1 information

You need to collect the JP1-related information listed in the table below. These types of information can be collected using a data collection tool. If a network connection problem has occurred, you must also collect files from the machine at the connection destination.

Table 11‒18: JP1 information (UNIX)

Information type

Collected data

File name#1

Common to JP1/IM and JP1/Base

Integrated trace log

All files under /var/opt/hitachi/HNTRLib2/spool/

  • jp1_default_imm_1st.tar.{Z|gz}

  • The following files in the default mode:

    hntr2[1|2|3|4].log

JP1/IM - Manager (common to components)

Patch application history

/opt/jp1imm/patch_history

  • jp1_default_imm_1st.tar.{Z|gz}

  • patch_history

Patch log information

/opt/jp1imm/update.log

  • jp1_default_imm_1st.tar.{Z|gz}

  • update.log

License type and expiration date

/var/opt/jp1imm/log/ProductInfo

  • jp1_default_imm_1st.tar.{Z|gz}

  • ProductInfo

Managed-node count log file

/var/opt/jp1imm/log/nodecount

  • jp1_default_imm_1st.tar.{Z|gz}

  • jimnodecount_cmd{1|2}.log

Operation log file

Files under the directory specified in the following common definition:

[JP1_DEFAULT\JP1IMM\OPERATION]

"LOGFILEDIR"

  • jp1_default_imm_1st.tar.{Z|gz}

  • Copies of the files indicated at left

Files under the directory specified in the following common definition:

[logical-host-name\JP1IMM\OPERATION]

"LOGFILEDIR"

  • logical-host-name_imm_1st.tar.{Z|gz}

  • Copies of the files indicated at left

JP1/IM - Manager (Central Console)#4

Automatic startup and automatic termination script

Files under /etc/opt/jp1cons/

  • jp1_default_imm_1st.tar.Z

  • Copies of the files indicated at left

Settings and defintion file

Files under /etc/opt/jp1cons/conf/

  • jp1_default_imm_1st.tar.{Z|gz}

  • Copies of the files indicated at left

Files under shared-directory/jp1cons/conf/#2

  • logical-host-name_imm_1st.tar.{Z|gz}

  • Copies of the files indicated at left

Common definition information

Files under /etc/opt/jp1cons/default/

  • jp1_default_imm_1st.tar.{Z|gz}

  • Copies of the files indicated at left

Log file

Files under /var/opt/jp1cons/log/

  • jp1_default_imm_1st.tar.{Z|gz}

  • Copies of the files indicated at left

Files under shared-directory/jp1cons/log/#2

  • logical-host-name_imm_1st.tar.{Z|gz}

  • Copies of the files indicated at left

File for accumulated response-waiting events#3

Files under /var/opt/jp1cons/log/response/

  • jp1_default_imm_1st.tar.{Z|gz}

  • Copies of the files indicated at left

Files under shared-directory/jp1cons/log/response/

  • jp1_default_imm_1st.tar.{Z|gz}

  • Copies of the files indicated at left

Core analysis information (CAR file) output by the jcogencore command

car command result

/var/opt/jp1cons/log

(core output by jcogencore)

  • jp1_default_imm_2nd.tar.{Z|gz}

  • car_module-name.tar.Z

car command result

shared-directory/jp1cons/log

(core output by jcogencore)#2

  • logical-host-name_imm_2nd.tar.{Z|gz}

  • car_module-name.tar.Z

Core analysis information (CAR file)

car command result

/var/opt/jp1cons/log

  • jp1_default_imm_2nd.tar.{Z|gz}

  • core_module-name_car.tar.Z

car command result

shared-directory/jp1cons/log#2

  • logical-host-name_imm_2nd.tar.{Z|gz}

  • core_module-name_car.tar.Z

Correlation event generation history file

Files under /var/opt/jp1cons/operation/evgen/

  • jp1_default_imm_2nd.tar.{Z|gz}

  • Copies of the files indicated at left

shared-directory/jp1cons/operation/evgen#2

  • logical-host-name_imm_2nd.tar.{Z|gz}

  • Copies of the files indicated at left

Common exclusion history file, and common exclusion-conditions definition history file

Files under /var/opt/jp1cons/operation/comexclude/

  • jp1_default_imm_2nd.tar.{Z|gz}

  • Copies of the files indicated at left

shared-directory/jp1cons/operation/comexclude#2

  • logical-host-name_imm_2nd.tar.{Z|gz}

  • Copies of the files indicated at left

JP1/IM - Manager (Central Scope)#4

Settings and definition file

Files under /etc/opt/jp1scope/conf/

  • jp1_default_imm_1st.tar.{Z|gz}

  • Copies of the files indicated at left

Files under shared-directory/jp1scope/conf/#2

  • logical-host-name_imm_1st.tar.{Z|gz}

  • Copies of the files indicated at left

Common definition information

Files under /etc/opt/jp1scope/default/

  • jp1_default_imm_1st.tar.{Z|gz}

  • Copies of the files indicated at left

Log file

Files under /var/opt/jp1scope/log/

  • jp1_default_imm_1st.tar.{Z|gz}

  • Copies of the files indicated at left

Files under shared-directory/jp1scope/log/#2

  • logical-host-name_imm_1st.tar.{Z|gz}

  • Copies of the files indicated at left

Core analysis information (CAR file)

car command result

/var/opt/jp1scope/log

  • jp1_default_imm_2nd.tar.{Z|gz}

  • core_module-name_car.tar.Z

car command result

shared-directory/jp1scope/log#2

  • logical-host-name_imm_2nd.tar.{Z|gz}

  • core_module-name_car.tar.Z

Database information

Files under /var/opt/jp1scope/database/

  • jp1_default_imm_2nd.tar.{Z|gz}

  • Copies of the files indicated at left

Files under shared-directory/jp1scope/database/#2

  • logical-host-name_imm_2nd.tar.{Z|gz}

  • Copies of the files indicated at left

JP1/IM - Manager (Intelligent Integrated Management Base)#4

Settings and definition file

Files under /etc/opt/jp1imm/conf/imdd

  • jp1_default_imm_1st.tar.{Z|gz}

  • Copies of the files indicated at left

Files under shared-directory/jp1imm/conf/imdd

  • logical-host-name_imm_2nd.tar.{Z|gz}

  • Copies of the files indicated at left

Log file

Files under /var/opt/jp1imm/log/imdd

  • jp1_default_imm_1st.tar.{Z|gz}

  • Copies of the files indicated at left

Files under shared-directory/jp1imm/log/imdd

  • logical-host-name_imm_2nd.tar.{Z|gz}

  • Copies of the files indicated at left

Plug-in file

Files under /etc/opt/jp1imm/plugin

  • jp1_default_imm_1st.tar.gz

  • Copies of the files indicated at left

Files under shared-directory/jp1imm/plugin

  • logical-host-name_imm_1st.tar.gz

  • Copies of the files indicated at left

Response action execution history file

Files under /var/opt/jp1imm/log/suggestion

  • jp1_default_imm_1st.tar.gz

  • Copies of the files indicated at left

Files under shared-directory/jp1imm/log/suggestion

  • logical-host-name_imm_1st.tar.gz

  • Copies of the files indicated at left

Core analysis information (CAR file)

car command result

/var/opt/jp1im/log/imdd

  • jp1_default_imm_2nd.tar.{Z|gz}

  • core_module-name_car.tar.Z

car command result

shared-directory/jp1im/log/imdd#2

  • logical-host-name_imm_2nd.tar.{Z|gz}

  • core_module-name_car.tar.Z

JP1/IM - Manager (IM Configuration Management)#4

Settings and defintion files

Files under /etc/opt/jp1imm/conf/imcf/

  • jp1_default_imm_1st.tar.{Z|gz}

  • Copies of the files indicated at left

Files under shared-directory/jp1imm/conf/imcf/#2

  • logical-host-name_imm_1st.tar.{Z|gz}

  • Copies of the files indicated at left

Common definition information

Files under /etc/opt/jp1imm/default/imcf/

  • jp1_default_imm_1st.tar.{Z|gz}

  • Copies of the files indicated at left

Log file

Files under /var/opt/jp1imm/log/imcf/

  • jp1_default_imm_1st.tar.{Z|gz}

  • Copies of the files indicated at left

Files under shared-directory/jp1imm/log/imcf/#2

  • logical-host-name_imm_1st.tar.{Z|gz}

  • Copies of the files indicated at left

Core analysis information (CAR file)

car command result

/var/opt/jp1imm/log

  • jp1_default_imm_2nd.tar.{Z|gz}

  • ./var/opt/jp1imm/log/_jp1_default/core/core_module-name_car.tar.Z

car command result

shared-directory/jp1imm/log#2

  • logical-host-name_imm_2nd.tar.{Z|gz}

  • ./var/opt/jp1imm/log/_logical-host-name/core/core_module-name_car.tar.Z

JP1/Base

Automatic startup and automatic termination script

Files under /etc/opt/jp1base/

  • jp1_default_imm_1st.tar.{Z|gz}

  • Copies of the files indicated at left

Settings and definition file

Files under /etc/opt/jp1base/conf/

  • jp1_default_imm_1st.tar.{Z|gz}

  • Copies of the files indicated at left

Files under shared-directory/jp1base/conf/#2

  • logical-host-name_imm_1st.tar.{Z|gz}

  • Copies of the files indicated at left

Common definition information

Files under /etc/opt/jp1base/default/

  • jp1_default_imm_1st.tar.{Z|gz}

  • Copies of the files indicated at left

Plug-in service settings file

Files under /opt/jp1base/conf/plugin/

  • jp1_default_imm_1st.tar.{Z|gz}

  • Copies of the files indicated at left

Patch application history

/opt/jp1base/PatchInfo

  • jp1_default_imm_1st.tar.{Z|gz}

  • PatchInfo

Patch log information

/opt/jp1base/PatchLog

  • jp1_default_imm_1st.tar.{Z|gz}

  • PatchLog

Log file

/var/opt/jp1base/log

  • jp1_default_imm_1st.tar.{Z|gz}

  • All files under the directory indicated at left, except COMMAND

shared-directory/jp1base/log#2

  • logical-host-name_imm_1st.tar.{Z|gz}

  • All files under the directory indicated at left, except COMMAND

Log and temporary file

Files under /var/opt/jp1base/sys/tmp/

  • jp1_default_imm_1st.tar.{Z|gz}

  • Copies of the files indicated at left

shared-directory/event#2

  • logical-host-name_imm_1st.tar.{Z|gz}

  • All files under the directory indicated at left, except IMEvent*

SES settings file

  • /tmp/.JP1_SES*

  • /usr/tmp/jp1_ses

  • /usr/lib/jp1_ses/log

  • /usr/lib/jp1_ses/sys

  • /usr/bin/jp1_ses/jp*

  • /var/opt/jp1_ses

  • jp1_default_imm_2nd.tar.{Z|gz}

  • Copies of the files indicated at left

Command execution history file

Files under /var/opt/jp1base/log/COMMAND/

  • jp1_default_imm_2nd.tar.{Z|gz}

  • Copies of the files indicated at left

Files under shared-directory/jp1base /log/COMMAND/#2

  • logical-host-name_imm_2nd.tar.{Z|gz}

  • Copies of the files indicated at left

Event database

Files under /var/opt/jp1base/sys/event/servers/default/

  • jp1_default_imm_2nd.tar.{Z|gz}

  • Copies of the files indicated at left

shared-directory/event#2

  • logical-host-name_imm_2nd.tar.{Z|gz}

  • IMEvent*.*

#1: Indicates the name of the compressed file and uncompressed file after a data collection tool is executed (with the compressed file described first, followed by the uncompressed file).

The compressed file is created in .tar.gz format for Linux.

For details about the internal directory configuration of the compressed file, see jim_log.sh (UNIX only) (in Chapter 1. Commands) in the manual JP1/Integrated Management 2 - Manager Command, Definition File and API Reference.

#2: Can be collected when data in a logical host (cluster) environment is being collected.

#3: The file for accumulated response-waiting events is created when you enable the response-waiting event management function. You can prevent the jim_log.sh command from collecting this file by specifying a command option. For details, see 10.5.3 jim_log.sh (UNIX only).

#4: Core dump files might not be generated if the operating system is configured to restrict generating core dump files.

For details about the settings for core dump files, see 2.17.5 Specifying settings for handling JP1/IM - Manager failures (for UNIX) in the JP1/Integrated Management 2 - Manager Configuration Guide.

(3) Operation content

You need the following types of information related to the operation that was being performed when the problem occurred:

(4) Error information on the screen

Collect a hard copy of the following:

(5)  RAS information during remote monitoring

If a problem occurs during remote monitoring, the user must collect RAS information. For details about how to collect RAS information, see 11.4.2(6) Collecting RAS information.

(6) IM management node-related files

If the Intelligent Integrated Management Base is used, collect the following information: