11.3 Data that needs to be collected when a problem occurs

This section describes the data that needs to be collected when a problem occurs.

Note that JP1 provides data collection tools for batch-collecting the necessary data. The data that can be collected using a data collection tool is the OS system information and JP1 information. The following subsections explain data collection in Windows and UNIX.

Organization of this section

• 11.3.1 In Windows

• 11.3.2 In UNIX

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