Hitachi

JP1 Version 12 JP1/Integrated Management 2 - Manager Configuration Guide


1.3.1 Installation procedure (for Windows)

This subsection explains how to install JP1/IM - Manager and JP1/IM - View.

Organization of this subsection

(1) How to install JP1/IM - Manager

To install:

  1. Terminate all programs.

    Before you start the installation, terminate all programs.

    Stop the JP1/Base services.

    If you are performing an upgrade installation, stop the JP1/IM-Manager service. If a JP1/IM - View is connected to the JP1/IM - Manager for which you want to perform an upgrade installation, the login user should log out from the JP1/IM - Manager.

  2. Insert the distribution medium in the corresponding drive and start the installation.

    Follow the instructions of the installer, which starts automatically.

    Select the software you want to install, and then enter the following items:

    • User information

      Enter this information only if you are performing a new installation. If you are upgrading from a previous version of JP1/IM - Manager, the information specified for the previous version will be inherited.

    • Installation folders

      In an x64 environment, do not install JP1/IM under system-drive\Program Files\ (the Program Files folder without x86). Problems might occur during operation if JP1/IM is in the Program Files folder that contains 64-bit modules.

      The installation folders listed below are created when you install JP1/IM - Manager.

      Table 1‒1: Folders created during installation

      Product

      Folder that is created#1

      Description

      JP1/IM - Manager

      installation-folder\JP1IMM\#2

      Stores JP1/IM - Manager information

      installation-folder\JP1Cons\#2

      Stores Central Console information

      installation-folder\JP1Scope\#2

      Stores Central Scope information

      #1: The default installation folder is system-drive:\Program Files\Hitachi. In Windows, this value might be different depending on the environment because the value of system-drive:\Program Files is determined by the setting of an OS environment variable at the time of installation.

      #2: If a previous version of JP1/IM - Manager was installed in a different folder, that installation folder is inherited and the folders listed above are not created.

      Note that the drive that is specified as the installation folder for JP1/IM - Manager must be a fixed disk.

  3. If you are prompted to restart the system, restart Windows.

    Windows must be restarted when Hitachi Network Objectplaza Trace Library (HNTRLib2) is installed. For details, see 1.3.3 Notes about installing (for Windows).

    Important
    • If you have upgraded JP1/IM - Manager in an environment in which IM databases have already been set up, use the jimdbupdate command to update the IM databases. If the IM databases have not been updated, a warning message is displayed when JP1/IM - Manager starts.

    • You must specify a fixed disk as the drive for the JP1/IM - Manager installation folder. JP1/IM - Manager and JP1/IM - View must not be installed on a removable disk, network drive, or UNC path.

    • Do not specify folders such as those below for the installation destination folder. If these kinds of folders are specified, operation cannot be guaranteed.

      - Folder names that contain symbols (such as a semicolon (;), hash mark (#), single quotation mark ('), or percent sign (%))

      - Folder names that contain character codes other than the SJIS character code (such as JIS Third and Forth Levels)

      - Folders for drives other than fixed disks or UNC paths

    • When you install this product, make sure that the installation folder of this product (Manager-path, Console-Path and Scope-Path) is not same as the installation folder of another product.

    • For the volume on which JP1/IM - Manager will be installed and the volume on which the data of JP1/IM - Manager will be stored, it is necessary to create a short name (in 8.3 format). Before installing JP1/IM - Manager, check the OS settings to make sure short names can be created and they have not been removed, because creating short names may be disabled by default depending on the OS.

    • Installations to virtual disks created in memory area pools of Windows Server 2012 or Windows Server 2016 are not supported.

    • If you cancel installation during the installation process, some files may stay on the system, depending on the timing of the cancellation.

(2) How to install JP1/IM - View

To install:

  1. Terminate all programs.

    Before you start the installation, terminate all programs.

  2. Insert the distribution medium in the corresponding drive and start the installation.

    Follow the instructions of the installer, which starts automatically.

    Select the software you want to install, and then enter the following items:

    • User information

      Enter this information only if you are performing a new installation.

    • Installation folders

      In an x64 environment, do not install JP1/IM under system-drive\Program Files\ (the Program Files folder that is not x86 compatible). Problems might occur during operation if JP1/IM is in the Program Files folder that contains 64-bit modules.

      The installation folders listed below are created when you install JP1/IM - View.

      Table 1‒2: Folders created during installation

      Product

      Folder that is created#1

      Description

      JP1/IM - View

      installation-folder\JP1CoView\#2

      Stores JP1/IM - View information

      #1: The default installation folder is system-drive:\Program Files\Hitachi. In Windows, this value might be different depending on the environment because the value of system-drive:\Program Files is determined by the setting of an OS environment variable at the time of installation.

      #2: If an old version of JP1/IM - View was installed in a different folder, that installation folder is inherited and the default folder listed above is not created.

      Note that the drive that is specified as the installation folder for JP1/IM - View must be a fixed disk.

  3. If you are prompted to restart the system, restart Windows.

    Windows must be restarted when Hitachi Network Objectplaza Trace Library (HNTRLib2) is installed. For details, see 1.3.3 Notes about installing (for Windows).

Important
  • You must specify a fixed disk as the drive for the JP1/IM - View installation folder. JP1/IM - View must not be installed on a removable disk, network drive, or UNC path.

  • Do not specify folders such as those below for the installation destination folder. If these kinds of folders are specified, operation cannot be guaranteed.

    - Folder names that contain symbols (such as a semicolon (;), hash mark (#), single quotation mark ('), or percent sign (%))

    - Folder names that contain character codes other than the SJIS character code (such as JIS Third and Forth Levels)

  • It will not be possible to upgrade JP1/IM - View if it is installed anywhere other than on a fixed disk.

  • Do not install JP1/IM - View and other products in the same folder.

  • To install to Windows 8(x86) or Windows 10(x86), do not specify a directory under system-drive:\Program Files\WindowsApps as the installation destination. As an administrator user cannot write to the above folder, the installation fails.

(3) About the types of installation

Upgrade installation

If you are upgrading from an old version, first read the notes about upgrading that you will find in 13.2 Upgrading from a previous version of JP1/IM in the JP1/Integrated Management 2 - Manager Overview and System Design Guide.

About the program folder displayed in the Start menu
  • If you perform upgrade installation, the program folder for the product you are upgrading is retained without a change of name in the Select Program Folder window.

    If you do not want to use the displayed program folder, enter a new program folder name in the Select Program Folder window.

  • If you perform upgrade installation via JP1/Software Distribution, the program folder for the product you are upgrading is retained without a change of name. If you want to change the program folder name, manually change it after upgrade installation.

  • If you manually changed the program folder for the product from which you perform a version upgrade install, the program folder is not deleted after performing the version upgrade install of JP1/IM - Manager and JP1/IM - View. If you don't need the program folder, delete it manually after the version upgrade install has been completed.

If a shortcut is set in a program folder on the product before an upgrade
  • If you changed the program folder name, the shortcut set on the product before the upgrade is not inherited. If you want to use the shortcut on the product before the upgrade, set a shortcut for the program folder after the upgrade. The shortcut remains for the program folder you used on the product before the upgrade. However, if the shortcut is no longer necessary, delete it.

Before performing a version upgrade install, follow these procedures:
  • Stop the service (Service name: JP1/Console) of JP1/IM -Central Console.

  • If you have specified a logical host, stop the service(Service name: JP1/Console_Logical host name) of JP1/IM - Manger on the logical host.

  • Close the window if Services window or a service on Manage Computer window is displayed.

After performing a version upgrade install, make sure you restart the computer.

Remote installation using JP1/NETM/DM, JP1/IT Desktop Management 2 and Job Management Partner 1/Software Distribution

JP1/IM supports remote installation (software distribution) using JP1/NETM/DM, JP1/IT Desktop Management 2 and Job Management Partner 1/Software Distribution, and you can perform a new installation as well as an upgrade installation of JP1/IM. See JP1/NETM/DM, JP1/IT Desktop Management 2 or Job Management Partner 1/Software Distribution Manual for more information.The following remote installation methods are available:

- Update installation

The product is installed in the same folder as that of a JP1/IM - Manager instance that has already been installed. The setting information of the JP1/IM - Manager instance that has already been installed is inherited. If JP1/IM - Manager is not installed, this function cannot be used.

- New installation

When using the default value for the drive and folder, the product is newly installed.

The "<system-drive>:\Program Files\HITACHI\JP1IMM" folder, "<system-drive>:\Program Files\HITACHI\JP1Cons" folder, and "<system-drive>:\Program Files\HITACHI\JP1Scope" folder are created and the installation is performed.

When specifying only the drive, the product is installed on the specified drive directly.

When specifying the folder, JP1/IM - Manager is installed in the specified folder.

For details about the actual method and operation, see the manual of JP1/NETM/DM, JP1/IT Desktop Management 2, or Job Management Partner 1/Software Distribution. When you package this software product, you must use the packager of JP1/NETM/DM 09-00 or later, Job Management Partner 1/Software Distribution 09-00 or later, or JP1/IT Desktop Management 2. Note that JP1/NETM/DM is only sold in Japan.