1.1 Features of PFM - Agent for Service Response

PFM - Agent for Service Response is a program that collects and manages performance data, enabling you to monitor the performance of Internet services.

PFM - Agent for Service Response has the following features:

• Ability to analyze the operating status of Internet services

  PFM - Agent for Service Response enables you to easily analyze the operating status of Internet services by collecting and summarizing such performance data as response times obtained from the Internet services being monitored. You can also display trends and changes graphically.

• Ability to detect operational problems on the Internet and quickly provide information needed to identify the cause of a problem

  In the event of a performance problem, such as a delay in response time on the Internet, PFM - Agent for Service Response helps the user become aware of the problem at an early stage by sending the user a notification, such as by email. PFM - Agent for Service Response also provides a graphic display of information useful in identifying the cause of a problem.

You must have PFM - Manager, PFM - Base, and PFM - Web Console to use PFM - Agent for Service Response.

The following subsections describe PFM - Agent for Service Response.

Organization of this section

• 1.1.1 Collecting Internet service performance data

• 1.1.2 Collecting performance data according to its characteristics

• 1.1.3 Saving performance data

• 1.1.4 Providing notification of problems in Internet service operations

• 1.1.5 Easily defining alarms and reports

• 1.1.6 Operation in a cluster system

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