1.1.4 Providing notification of problems in Internet service operations
You can use performance data collected by PFM - Agent for Service Response not only to display Internet service performance as reports, but also to warn the user when problems and errors occur during operation of an Internet service.
For example, the user can be notified by email whenever it takes longer than 10 seconds to receive a response after a request has been sent to an Internet service's server. To achieve this, you would set takes more than 10 seconds to receive response after request sent to Internet service's server as the abnormal condition threshold, and you would set the system to send an email to the user when this threshold is reached. What the system is set to do when a threshold is reached is called an action. The following actions are available:
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E-mail transmission
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Command execution
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SNMP trap issuance
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JP1 event issuance
The definition of a threshold or action is called an alarm. A table of the defined alarms is called an alarm table. Once an alarm table is defined, it is associated with PFM - Agent for Service Response; this process is called binding. Once an alarm table has been bound to PFM - Agent for Service Response, whenever performance data collected by PFM - Agent for Service Response reaches a threshold defined as an alarm, the event is reported to the user.
By defining alarms and actions, you can be made aware of problems in Internet service operations at an early stage, and take appropriate action quickly.
For details about how to set alarms and actions, see the chapter that describes operation monitoring by alarms in the JP1/Performance Management User's Guide.