5.1.13 Uninstalling SLM

Uninstalling SLM is the same for both SLM - Manager and SLM - UR.

This subsection explains how to uninstall SLM.

Organization of this subsection

(1) Before you start

Terminate the SLM - Manager or SLM - UR that is to be uninstalled.

For details about the termination method, see 2.1.4 Terminating SLM - Manager or 2.1.3 Terminating SLM - UR.
If any Windows service dialog box is open, close it.
If SLM has been linked with Performance Management, verify that the linkage with Performance Management has been released. For details about releasing the linkage, see 5.4.3 Releasing the linkage between SLM and Performance Management (working with Performance Management).

To uninstall SLM:

From the Windows Start menu, select Control Panel, and then Uninstall Program.
From the list, select the SLM - Manager or SLM - UR to be uninstalled, and then click Uninstall.
Follow the instructions to uninstall SLM.

The program is uninstalled.
Restart the computer, if requested.
Delete the user files.

The installation process does not delete d user-created definition files and log files that were created after the program was installed. To delete these files, use Explorer to delete the folders in which SLM - Manager or SLM - UR was installed.

The uninstallation is now complete.

Some folders might remain after installation is completed. If you do not need these folders or the files in the folders, delete them manually.
When uninstallation is performed, Hitachi Network Objectplaza Trace Library (HNTRLib2) is also uninstalled automatically. However, if there are programs that are using HNTRLib2, HNTRLib2 will not be uninstalled until all those programs have been uninstalled.
If you have uninstalled SLM - Manager, restore the initial settings for the ports whose firewall settings were changed and that were opened during setup (ports for which the psb_Listen and manager_port definition items were specified in the options file).
If you have uninstalled SLM - UR, restore the initial settings for the port whose firewall settings were changed and that was opened during setup (port for which the ur_port definition item was specified in the options file).
If SLM is linked with Performance Management and SLM - Manager is uninstalled while it is still linked with Performance Management, information about SLM and monitoring statuses remains in PFM - Manager. This leads to unneeded communications because Performance Management's monitoring agents will continue to send performance data to SLM. For details about how to release the linkage with SLM in Performance Management, see the descriptions of linkage and release of linkage with SLM in the SLM/Performance Management User's Guide.