12.2.7 Troubleshooting related to other problems
You should check the existing circumstances when other errors occur. If a message is output, read its contents. For details about the log information that is output by Performance Management, see 12.3 Log information to be collected during troubleshooting.
If you cannot resolve an error by taking any of the steps described from Section 12.2.1 Troubleshooting related to setup and service startup through Section 12.2.6 Troubleshooting related to the log monitoring program, or if an error occurs that is not described in these sections, collect data needed to investigate the error and contact the system administrator.
For details about the data you should collect and how to collect it, see 12.4 Data to be collected during troubleshooting and 12.5 How to collect data during troubleshooting.