7.8 Procedure for replacing database servers
Replacement of a database server means to use a computer not built as a database server as the database server.
- Important note
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The version information of JP1/IT Desktop Management - Manager that will be installed on the new computer and the version information of the product on the old computer must match.
- Important note
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You cannot upgrade JP1/IT Desktop Management - Manager while replacing a database server. Accordingly, install the upgrade before or after replacement.
The procedure here describes how to replace a database server. You replace the server by installing JP1/IT Desktop Management - Manager on the new computer and then migrating data from the old computer.
To replace a database server:
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On the database server, stop the JP1/IT Desktop Management - Manager services.
From the Windows Start menu, select Administrative Tools and then Services. In the dialog box that opens, right-click a service name, and then select Stop to stop the service. You can stop the following services:
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JP1_ITDM_Agent Control
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JP1_ITDM_Service
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JP1_ITDM_Web Container
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Back up the database.
On the old computer, from the Windows Start menu, select All Programs, JP1_IT Desktop Management - Manager, Tools, and then Database Manager. Start Database Manager for JP1/IT Desktop Management - Manager and back up the database. Leave at least 20 gigabytes of free space on the drive containing the backup folder.
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Disconnect the old computer from the network.
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Install JP1/IT Desktop Management - Manager on the new computer.
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Set up JP1/IT Desktop Management - Manager as a database server.
On the new computer, from the Windows Start menu, select All Programs, JP1_IT Desktop Management - Manager, Tools, and then Setup. Start setup for JP1/IT Desktop Management - Manager and perform setup.
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Set up the management server again.
On the management server, from the Windows Start menu, select All Programs, JP1_IT Desktop Management - Manager, Tools, and then Setup. Start setup for JP1/IT Desktop Management - Manager to set up the management server again.
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On the management server, stop the JP1/IT Desktop Management - Manager services.
From the Windows Start menu, select Administrative Tools and then Services. In the dialog box that opens, right-click a service name, and then select Stop to stop the service. Stop the following services:
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JP1_ITDM_Agent Control
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JP1_ITDM_Service
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JP1_ITDM_Web Container
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On the database server, restore the database you backed up in step 2.
On the new computer, from the Windows Start menu, select All Programs, JP1_IT Desktop Management - Manager, Tools, and then Database Manager. Start Database Manager for JP1/IT Desktop Management - Manager and restore the database.
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On the management server, start the JP1/IT Desktop Management - Manager services.
From the Windows Start menu, select Administrative Tools and then Services. In the dialog box that opens, right-click a service name, and then select Start to start the service. Start the following services:
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JP1_ITDM_Agent Control
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JP1_ITDM_Service
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JP1_ITDM_Web Container
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On the old computer, uninstall JP1/IT Desktop Management - Manager.
Replacement of the database server is complete.
- Tip
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If necessary, delete the backup data on the replacement source computer after replacement.
- Tip
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You can check whether the agent is connected to the management server after replacement in the Device List view of the Device module. If Last Alive Confirmation Date/Time has been updated, the agent is connected. If the agent is not connected, make sure that the connection destination was set correctly during agent setup.
Cautions applying to the migration procedure
- Important note
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Manage the database backup on the old computer by using a user ID and password to prevent access by personnel other than the administrator. If an unintended user obtains the backup improperly and then restores it, that user can use the managed devices from the user's management server just as you protect the management server.
- Important note
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If you want to manage devices that were managed before replacement after replacement, restore the database you backed up on the old computer on the new computer. If the database is not restored, the agent installed on the managed devices will not be able to connect to the new management server.
If you want to manage new devices in an environment after replacement, you do not need to back up and restore the database. In this case, however, if you want to manage the same devices that were managed before replacement, take either of the following actions after replacement:
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For computers on which an agent is installed: Use the installation set you created on the management server after replacement to reinstall the agent.
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For agentless devices: Run discovery to include devices as managed devices.
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