8.8.2 Applying changes to PFM - Agent for Service Response definitions to ITSLM

If service measurement definitions for availability monitoring have been changed in PFM - Agents for Service Response, you must apply the changes to the configuration information to ITSLM.

This subsection explains the tasks that must be performed in ITSLM when service measurement definitions for availability monitoring have been changed.

Organization of this subsection

(1) Before you start
(2) Procedure

(1) Before you start

Verify that you have the service group administrator permissions.
Log in to ITSLM - Manager.

For details about how to log in, see 2.2.1 Logging in to ITSLM - Manager.

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(2) Procedure

This subsection provides an overview of the flow of the steps in the procedure. For details about each step, see 3.2.6 Setting up the monitoring items for availability monitoring as configuration information (working with Performance Management).

To apply to ITSLM changes that have been made to definitions of PFM - Agents for Service Response:

In the ITSLM window, click the Settings button.
In the Setting menu area, select the Configuration information settings.
From the Services list area, select a monitored service.
Click the Refresh configuration information button.
Click the Availability monitor tab and check and specify the associations between monitored services and business groups in Measurement conditions.

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