Hitachi

Job Management Partner 1 Version 10 Job Management Partner 1/IT Service Level Management Description, User's Guide, Reference and Operator's Guide


8.1.6 Synchronizing the environment setup for a restored database (working with Performance Management)

If ITSLM is linked with Performance Management, when you have restored the ITSLM database or the Performance Management database, you must ensure that these databases are synchronized.

This subsection explains the task that must be performed when the ITSLM database or the Performance Management database has been restored.

Organization of this subsection

(1) Before you start

(2) Procedure

The procedure for when the ITSLM database has been restored is not the same as the procedure for when the Performance Management database has been restored. If you have restored the Performance Management database, skip step 5.

To synchronize the environment setup for a restored database:

  1. If PFM - Manager is not running, start it.

    For details about how to start PFM - Manager, see the Job Management Partner 1/Performance Management User's Guide.

  2. If ITSLM - Manager is not running, start it.

    For details about how to start ITSLM - Manager, see 2.1.1 Starting ITSLM - Manager.

  3. Log in to ITSLM - Manager.

    For details about how to log in, see 2.2.1 Logging in to ITSLM - Manager.

  4. In the Settings window, display the Configuration information settings area, and then click the Refresh configuration information button.

    The configuration information for ITSLM - Manager and PFM - Manager are synchronized.

    [Figure]

  5. If you have restored the ITSLM database, display the Monitor settings area and check the settings to see if the database has been restored correctly. If any settings are not correct, correct them.

    Check the following:

    • Whether the items to be monitored are selected correctly and whether the check boxes for the items that are not to be monitored are cleared

    • Whether the threshold and predictive error detection settings are correct for the items that are to be monitored

    If any settings are not correct, correct them, and then click the Save button.

  6. In the Start/Stop monitor area, synchronize the monitoring status (started or stopped) between ITSLM and Performance Management.

    Check all the monitored services whose monitoring is your responsibilities and determine which need monitoring and which do not, then synchronize their monitoring statuses. Perform the following tasks:

    • Monitored services that need to be monitored

      In the Start/Stop monitor area, click the Start button to start monitoring. If monitoring has already started, click the Stop button to stop monitoring, and then click the Start button to start monitoring. This will cause Performance Management's monitoring settings to become synchronized with ITSLM's most recent monitoring settings.

    • Monitored services that do not need to be monitored

      In the Start/Stop monitor area, click the Stop button to stop monitoring. If the monitoring is already stopped, click the Start button to start monitoring, and then click the Stop button to stop monitoring. As a result, monitoring stops in both ITSLM and Performance Management.

The task of synchronizing the environment setup for ITSLM and Performance Management databases is complete.