Hitachi

Job Management Partner 1 Version 10 Job Management Partner 1/IT Service Level Management Description, User's Guide, Reference and Operator's Guide


8.1.5 Restoring the database

If you have a backup of the database and a problem occurs in ITSLM itself, you can restore the environment to its status before the problem occurred.

A command is used to restore a database.

This subsection explains how to restore a database.

Organization of this subsection

(1) Before you start

(2) Procedure

To restore the database:

  1. Terminate all ITSLM - URs connected to the ITSLM - Manager whose database is to be restored.

    For details about how to terminate ITSLM - UR, see 2.1.3 Terminating ITSLM - UR.

  2. On the host on which the ITSLM - Manager whose database is to be restored is installed, from the Windows Start menu, select Administrative Tools, and then Services.

  3. Stop the ITSLM - Manager service JP1/ITSLM - Manager Web Service (service name: JP1_ITSLM_MGR_Web_Service) of the ITSLM - Manager whose database is to be restored.

  4. Stop the ITSLM - Manager service JP1/ITSLM - Manager Service (service name: JP1_ITSLM_MGR_Service) of the ITSLM - Manager whose database is to be restored.

  5. Execute the database restore command.

    Execute the following restore command:

    jslmdbrstr absolute-path-of-backup-file

    For details about the restore command, see jslmdbrstr (restores database) in 9. Commands.

  6. Start the ITSLM - Manager service JP1/ITSLM - Manager Service that was stopped in step 4.

  7. Start the ITSLM - Manager service JP1/ITSLM - Manager Web Service that was stopped in step 3.

  8. Start all ITSLM - URs that were terminated in step 1.

    For details about how to start ITSLM - UR, see 2.1.2 Starting ITSLM - UR.

If the database restore command terminates normally and ITSLM - Manager and ITSLM - URs start, the task of restoring the database is complete

(3) Related topics