Based on the root application information set in a general fault message, you can map the general fault message and the message log by referencing the KDEC20087-W message (used to identify error locations) output in the message log.

For details about mapping between general fault messages and the message log, see 4.7.2 Flow of identifying the location of a system exception by using a general fault.

If a fault occurs in an activity, you can output a user message trace. You can use the user message trace function to obtain more detailed information.

For details about the user message trace, see 7.4.4 User message trace in the Service Platform Setup and Operation Guide.