Job Management Partner 1/Software Distribution Administrator's Guide Volume 1

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11.8.2 Specifying system monitoring conditions

You specify an alert issuance method and system monitoring targets in the following two steps:

  1. Setting on the System Monitoring page in the setup
    This setting applies to the entire system monitoring. First select the Monitor the system option and then select the desired operations from those listed. In the default, the check box is cleared.
    Display the System Monitoring icon in the task bar notification area
    Select this option if you want to use the System Monitoring icon as the system monitoring interface. For details about the System Monitoring icon, see 11.8.3 Using the System Monitoring icon.
    Display alert messages
    Select this option if you want to issue alerts by displaying pop-up messages.
    Report alerts to the higher system
    Select this option if you want to report alerts to the higher system.
    You can display alert messages on the Alert History page by simply choosing the Monitor the system option.
  2. Settings in the Conditions Settings for System Monitoring window displayed from Local System Viewer
    This setting applies separately to individual system monitoring targets. For each monitoring target, you specify whether it should be monitored, types of events to be reported, and what should be done when an alert occurs. These settings are called monitoring conditions. In the default setting, all monitoring conditions are selected. For details about monitoring conditions, see (2) Monitoring conditions.

This section explains the monitoring conditions you specify in the Conditions Settings for System Monitoring window. You can save the specified monitoring conditions in a file or read saved monitoring conditions from a file. To display the Conditions Settings for System Monitoring window, you need Administrator permissions.

Organization of this subsection
(1) Conditions Settings for System Monitoring window
(2) Monitoring conditions
(3) Settings in the Properties dialog box
(4) Saving and loading monitoring conditions

(1) Conditions Settings for System Monitoring window

To display the Conditions Settings for System Monitoring window, from the Local System Viewer window, choose Tools and then Conditions Settings for System Monitoring. If you are logged on as a non-Administrator user, you cannot choose the Tools or Conditions Settings for System Monitoring menu.

Reference note
You can also display the Conditions Settings for System Monitoring window from the menu that is displayed by right-clicking the System Monitoring icon. For details about the System Monitoring icon, see 11.8.3 Using the System Monitoring icon.

The following figure shows the Conditions Settings for System Monitoring window.

Figure 11-26 Conditions Settings for System Monitoring window

[Figure]

By selecting the check boxes inside this window, you specify monitoring conditions for each monitoring item. The following two items are displayed in the monitoring item field:

If you select the Monitoring check boxes for these items, these items become system monitoring targets. Additionally, if you specify an alert message reporting method (Display alert messages, Acquire alert history items, or Report alerts to the higher system) for the items for which the Monitoring check boxes are selected, you can report alerts using the selected method.

Double-clicking a monitoring item name opens the Properties dialog box for that item. You can also specify monitoring conditions in this dialog box. Furthermore, in the Properties dialog box, you can specify detailed settings, such as monitoring intervals and threshold values. For details about the settings in the Properties dialog box, see (3) Settings in the Properties dialog box.

After you have specified monitoring conditions in the Conditions Settings for System Monitoring window, choose Edit and then Update Settings to update the settings.

Each of the monitoring conditions is explained as follows.

(2) Monitoring conditions

Monitoring conditions that can be specified for each monitoring item are explained as follows. The names shown here are those that are used in the Conditions Settings for System Monitoring window. The names of some of the monitoring conditions are different in the Properties dialog box. For details about the names in the Properties dialog box and how to set them, see (3) Settings in the Properties dialog box.

Monitoring
This check box specifies whether to monitor the item. In the default setting, it is selected. An item for which Monitoring is specified is displayed in black letters on the System Conditions page of Local System Viewer and its status is updated every 30 minutes.
Choosing Monitoring selects the check boxes for other monitoring conditions, which you can then specify.
This setting becomes valid when the Monitor the system check box is selected on the System Monitoring page of the setup.

Report critical events
Issues an alert when the monitoring item reaches a critical state. In the default setting, this check box is selected. When you select this check box, you can set a critical threshold.
This check box becomes selected when one of the alert processing options (Display alert messages, Acquire alert history items, and Report alerts to the higher system) is selected.

Report warning events
Issues an alert when the monitoring item approaches a critical state. In the default setting, this check box is selected. When it is selected, you can specify a warning threshold.
This check box becomes selected when one of the alert processing options (Display alert messages, Acquire alert history items, and Report alerts to the higher system) is selected.

Report normal events
Issues an alert when the monitoring item returns to its normal state after having reached a critical or warning state. In the default setting, this check box is selected.
This check box becomes selected when one of the alert processing options (Display alert messages, Acquire alert history items, and Report alerts to the higher system) is selected.

Display alert messages
Issues an alert by displaying a pop-up message when an error is detected in the monitoring item. In the default setting, this check box is selected.
This setting becomes valid when Display alert messages is selected on the System Monitoring page of the setup. For details about issuing an alert by displaying a pop-up message, see 11.8.4(3) Reporting an alert by displaying a pop-up message.

Acquire alert history items
Displays an alert message in the history when an error is detected in the monitoring item. In the default setting, this check box is selected.
You can check the displayed alert messages on the Alert History page of Local System Viewer. For details about how to display alert history, see 11.8.4(2) Displaying alert messages on the Alert History page of Local System Viewer.

Report alerts to the higher system
Reports the alert issued when an error is detected in the monitoring item to the higher system. In the default setting, this check box is selected.
At the higher system, it is possible to check the alert messages, by means of CSV file, Windows NT Event Viewer, or JP1/IM - View's Event Console window.
This setting becomes valid when Report alerts to the higher system is selected on the System Monitoring page of the setup. For details about reporting alerts to a higher system, see 11.8.4(4) Reporting an alert to a higher system.

Monitoring interval
Displays the interval at which to monitor the target. A value between 1 and 10 hours may be specified for the interval. The default setting is 1 hour.
To set a monitoring interval, double-click the target monitoring item name and specify a value in the Properties dialog box that appears. In the Conditions Settings for System Monitoring window, you can only browse the current value.

Critical threshold
Displays the threshold for issuing a critical event alert. When the usage level exceeds the value specified here, a critical event alert is issued. The default setting is 95%.
To set a critical threshold, double-click the target monitoring item name and specify a value in the Properties dialog box that appears. In the Conditions Settings for System Monitoring window, you can only browse the current value.

Warning threshold
Displays the threshold for issuing a warning event alert. When the usage level exceeds the value specified here, a warning event alert is issued. The default setting is 90%.
To set a warning threshold, double-click the target monitoring item name and specify a value in the Properties dialog box that appears. In the Conditions Settings for System Monitoring window, you can only browse the current value.

(3) Settings in the Properties dialog box

Double-clicking a monitoring item name in the Conditions Settings for System Monitoring window opens the Properties dialog box for that item. The figure below shows the Properties dialog box. This example shows the Properties dialog box for hard disk space usage.

Figure 11-27 Properties dialog box

[Figure]

In the Properties dialog box, you can specify monitoring conditions as in the Conditions Settings for System Monitoring window. You can also specify more detailed monitoring conditions, such as thresholds. The monitoring conditions in the Properties dialog box and how to specify them are explained as follows.

(a) Monitoring conditions in the Properties dialog box

Although the monitoring conditions that you can specify or browse in the Properties dialog box and the Conditions Settings for System Monitoring window are the same, some of them are expressed differently. Furthermore, you can change the monitoring interval and thresholds only in the Properties dialog box. The following table shows the correspondence in monitoring condition names between the Properties dialog box and the Conditions Settings for System Monitoring window.

Table 11-2 Correspondence in monitoring condition names

Monitoring condition names in the Properties dialog Monitoring condition names in the Conditions Settings for System Monitoring window
Monitor this item Monitoring
Monitoring interval# Monitoring interval#
Alert settings Acquire alert history items Acquire alert history items
Display alert messages Display alert messages
Report alerts to the higher system Report alerts to the higher system
Alert monitoring events Normal event Report normal events
Warning event Report warning events
(Warning event) Threshold# Warning threshold#
Critical event Report critical events
(Critical event) Threshold# Critical threshold#

#: These items can be specified only in the Properties dialog box. In the Conditions Settings for System Monitoring window, you can only check the setting values.

(b) Setting monitoring conditions in the Properties dialog box

To specify monitoring intervals and event thresholds in the Properties dialog box, use the slide bar or directly enter values. If you directly enter values, press Enter or Tab to apply the input value to the slide bar. The specified value takes effect as a system monitoring condition when you choose OK or Apply. To return the value to the default setting, choose Initialize.

(4) Saving and loading monitoring conditions

The monitoring conditions you have specified can be saved in a file. You can also load system monitoring conditions from a saved file. How to save and load system monitoring conditions is explained as follows: