Job Management Partner 1/Software Distribution Setup Guide
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You should note the following points about uninstalling JP1/Software Distribution.
- To uninstall JP1/Software Distribution in a Windows NT environment, you must log on using Administrator permissions or the user name of the administrator who installed the program.
- First terminate the JP1/Software Distribution program and then execute uninstallation. If uninstallation is executed while a JP1/Software Distribution program that was started from the JP1/Software Distribution icon group is still running, the program may be terminated abnormally.
- If Asset Information Manager Subset has been installed, you must stop the IIS Admin Services before uninstalling JP1/Software Distribution.
- If the Create Software Distribution Client Startup folder check box was selected during setup, then when multiple users log on to a single PC using their individual IDs in a Windows NT environment in which JP1/Software Distribution Client is installed, a Software Distribution Client Startup folder is created for each user. If JP1/Software Distribution Client is uninstalled under such a circumstance, only the folder of the user who executes the uninstallation is deleted. The other users must delete their own Software Distribution Client Startup folders.
- In the case of a PC on which JP1/Software Distribution Client and JP1/Software Distribution Manager are both installed or on which JP1/Software Distribution Client relay system and client are both installed, only the environment of the program for which uninstallation was executed is uninstalled. The other program environment is not deleted.
- JP1/Software Distribution Encryption Option does not have a dedicated uninstaller. It is uninstalled when its prerequisite program (such as JP1/Software Distribution Manager (relay manager), or JP1/Software Distribution Client) is uninstalled.
- When Asset Information Manager Subset is used, uninstalling JP1/Software Distribution may not delete the installation folders and files and Microsoft Internet Information Service's virtual directory. If you re-install JP1/Software Distribution, make sure that these remaining folders are deleted.
- During uninstallation, if you choose Yes for the message Information about this host will be deleted from the system configuration information managed by the higher host. OK?, the host ID management file for that host will be deleted, and thus host IDs become invalid.
- If Asset Information Manager Subset uses Microsoft SQL Server or Oracle as the database, uninstalling JP1/Software Distribution does not delete the database tables. You must use the DBMS facility to delete these tables. If you use Embedded RDB, uninstalling JP1/Software Distribution also deletes the database tables. If you may need these tables after uninstallation, be sure to make a backup before executing uninstallation.
- If you uninstall JP1/Software Distribution immediately after installing it in a relay system or client, the Error has occurred in host ID management information dialog box may be displayed. This is normal.
- If you are using the software operation monitoring function when you uninstall the product, the system may be unable to delete the software operation monitoring module located in the JP1/Software Distribution installation target directory \BIN. If this happens, restart the PC.
- If the error message Client Install Service could not be deleted is displayed, the JP1/Software Distribution Client service remains running. If this happens, first confirm that it is OK to stop the JP1/Software Distribution Client service. Then, choose Control Panel, Administrative Tools, and Services, and manually stop the service.
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