Job Management Partner 1/Asset Information Manager Planning and Setup Guide

[Contents][Glossary][Index][Back][Next]

10.8 FAQs (Item definitions)

This section describes in the format of FAQs some of the problems that may occur during Item definition, along with the possible causes and actions to be taken.

Organization of this section
(1) The Edit Emails and Set Deadline buttons cannot be selected because they are disabled
(2) How can I change the email text that is created in Flow Designer for each node?
(3) How can I add and change the Item category?
(4) How can I interrupt at an intermediate point on the Item route?
(5) What happens to an Item for which a deadline is set when its deadline passes?
(6) What is the difference between normal activities and completed activities?
(7) How can I set the objects to uniform attributes in Form Designer?
(8) How can I align the position of objects in Form Designer?
(9) In Form Designer, I specified an Item name for the New Item button, but why is it not displayed in the New Item Selection dialog box?
(10) How can I display the objects, such as text fields, that were added at an intermediate node on the route also?
(11) I defined the New Item button in Form Designer, but why is the desired Execution Item not displayed?
(12) I edited an Item window in Form Designer, but why is its OK button disabled, preventing me from registering it?
(13) What happens if no activity is defined for the last node?
(14) Why has nothing been defined for the Apply, Approve, Distribution request, and Complete activities for the provided standard Items?
(15) Why did my attempt to delete an Item fail (a message was displayed)?

(1) The Edit Emails and Set Deadline buttons cannot be selected because they are disabled

When a node or activity is selected, the Edit Emails and Set Deadline buttons cannot be selected. Select somewhere other than a node or activity, such as a blank space in the background.

For details about how to use Flow Designer, see 10.3.1 Names of Flow Designer components and how to use them.

(2) How can I change the email text that is created in Flow Designer for each node?

When you execute the Item, you can change the email text in the Select Destination dialog box.

For details about how to edit email at the time of sending it, see 3.1.1 Creating new Items in the manual Administrator's Guide.

(3) How can I add and change the Item category?

In the Code window, click the managed class (Others) and then click the code ID MatterCategory. In the displayed window, add categories.

For details about how to add a code, see 4.8.1 Adding codes in the manual Administrator's Guide.

(4) How can I interrupt at an intermediate point on the Item route?

Add a completed activity to the node on the route where you wish to interrupt.

For details about how to add completed activities, see 10.3.2 Placing workers and processing.

(5) What happens to an Item for which a deadline is set when its deadline passes?

An icon indicating that the deadline has passed is displayed in the Outbox. Additionally, the Item information other than the Item name is displayed in red. An Item whose deadline has passed can still be executed.

For details about the Items that are displayed in the Outbox, see 3.3.1 Checking the status of a sent Item in the manual Administrator's Guide.

(6) What is the difference between normal activities and completed activities?

For a normal activity, you can add the next node because it is sent to the next worker for further processing. For a completed activity, you cannot add a node because it is to complete the Item.

For details about how to add activities in Flow Designer, see 10.3.2 Placing workers and processing.

(7) How can I set the objects to uniform attributes in Form Designer?

In Form Designer, you can use the Operation menu to set each object's attributes, such as color and size, to a uniform value.

For details about how to set objects to uniform attributes, see 10.4.4 Adjusting an object's style and position.

(8) How can I align the position of objects in Form Designer?

In Form Designer, you can use the Operation menu to align the tops, bottoms, right sides, or left sides of selected objects.

For details about how to align objects, see 10.4.4 Adjusting an object's style and position.

(9) In Form Designer, I specified an Item name for the New Item button, but why is it not displayed in the New Item Selection dialog box?

The specified Item name is not displayed if the status of the specified Item is Not exhibit.

(10) How can I display the objects, such as text fields, that were added at an intermediate node on the route also?

If you have defined a new object using the Form Designer for an intermediate node on the route, to inherit the same objects by the subsequent node, select the applicable objects from Defined object, which is displayed by choosing Form Designer's Object menu.

For details about how to add defined objects in Form Designer, see 10.4.3(1)(h) Defined object.

(11) I defined the New Item button in Form Designer, but why is the desired Execution Item not displayed?

For Execution item, you can specify only those Items whose status is Exhibit. Other Items must be selected by the workers during Item execution or only their category can be specified.

For details about how to define the New item button in Form Designer, see 10.4.3(3)(k) Execution Item.

(12) I edited an Item window in Form Designer, but why is its OK button disabled, preventing me from registering it?

You may have edited a exhibit Item. You cannot edit an Item in Exhibit status. The same applies when email cannot be edited or an expiration date cannot be set or added.

If an Item has already been registered, its definitions can be edited only if its status is Creating. To change the definitions of an Item whose status is Exhibit or Not exhibit, make a copy, and then edit its definitions.

For details about how to create a copy of an Item, see 10.7.3 Changing Item definitions.

(13) What happens if no activity is defined for the last node?

During Item execution, only confirmation takes place at the last node.

(14) Why has nothing been defined for the Apply, Approve, Distribution request, and Complete activities for the provided standard Items?

This is because the asset management database is not updated.

Definition of an activity is required only if data is to be registered or updated in the asset management database when the Item is sent to the next worker. If the Item is to be simply sent to the next worker, no definition is required.

(15) Why did my attempt to delete an Item fail (a message was displayed)?

An Item in Exhibit status cannot be deleted.

For details about how to delete Items, see 10.7.4 Deleting Items.