Job Management Partner 1/Base User's Guide
- Organization of this subsection
- (1) OS system information
- (2) JP1/Base information
- (3) Operation data
- (4) Error information on the screen
(1) OS system information
You need to collect the following log information about the OS. You can use the data collection tool to collect this information.
Type of information Required data File name#1 Date and time collected Execution result of date jp1_default_base_1st.tar.Z, date.log System log (syslog) /var/adm/syslog/syslog.log (HP-UX)#2
/var/adm/messages (Solaris)#2
/var/adm/messages (AIX)#2jp1_default_base_1st.tar.Z, syslog.log Host names set on the machine /etc/hosts jp1_default_base_1st.tar.Z, hosts Service ports set on the machine /etc/services jp1_default_base_1st.tar.Z, services List of users registered on the machine /etc/passwd jp1_default_base_1st.tar.Z, passwd NICs installed Execution result of netstat -in jp1_default_base_1st.tar.Z, netstat_in.log List of processes Execution result of ps -elfa jp1_default_base_1st.tar.Z, ps.log Machine environment variable
- Execution result of env
- jp1_default_base_1st.tar.Z, env.log
Kernel parameter information
- HP-UX:
- Execution result of sysdef /usr/sbin/kmtune
- Execution result of ulimit -a
- Solaris:
- Execution result of /usr/sbin/sysdef -i
- Execution result of ulimit -a
- AIX:
- Execution result of lsattr -E -l sys0
- Execution result of ulimit -a
- /etc/security/limits
- jp1_default_base_1st.tar.Z
- HP-UX:
- sysdef.log
- kmtune.log
- ulimit.log
- Solaris:
- sysdef.log
- ulimit.log
- AIX:
- lsatt.log
- ulimit.log
- limits
Page size information Execution result of dmesg (HP-UX)
Execution result of pagesize (Solaris and AIX)jp1_default_base_1st.tar.Z, pagesize.log Shared memory information Execution result of ipcs -a jp1_default_base_1st.tar.Z, ipcs.log Memory information Execution result of swapinfo -t (HP-UX)
Execution result of swap -l (Solaris)
Execution result of lsps -s (AIX)jp1_default_base_1st.tar.Z, swapinfo.log Disk information Execution result of bdf (HP-UX)
Execution result of df -k (OS other than HP-UX)jp1_default_base_1st.tar.Z, df.log System diagnostics Execution result of /etc/dmesg (HP-UX)
Execution result of /usr/sbin/dmesg (Solaris)
Execution result of /usr/bin/alog -o -t boot (AIX)jp1_default_base_1st.tar.Z, sys_info.log OS patches implemented
- HP-UX:
- /usr/sbin/swlist -l product
- /usr/sbin/swlist
- /usr/sbin/swlist -l fileset -a patch_state *.*,c=patch
- Solaris:
- showrev -a
- AIX:
- lslpp -l -a
- /usr/bin/instfix -a -icv
- jp1_default_base_1st.tar.Z, patch_info.log
OS version information Execution result of uname -a jp1_default_base_1st.tar.Z, uname_a.log Installed Hitachi products /etc/.hitachi/pplistd/pplistd jp1_default_base_1st.tar.Z, pplistd Host name for resolving the network address Execution result of jbsgethostbyname jp1_default_base_1st.tar.Z, jbsgethostbyname.log Name service settings file /etc/nsswitch.conf jp1_default_base_1st.tar.Z, nsswitch.conf DNS server settings file /etc/resolv.conf jp1_default_base_1st.tar.Z, resolv.conf Network interface settings Execution result of ifconfig -a jp1_default_base_1st.tar.Z, ifconfig.log #1: Names of the compressed file and expanded file after execution of the data collection tool (listed in that order).
#2: The name of a syslog file might be different from the default file name.
(2) JP1/Base information
You need to collect the following information about JP1/Base. You can use the data collection tool to collect this information. If a problem occurs while the machine is connected to the network, you also need to collect the files on the remote machine.
Type of information Default file name File name Environment settings All files in /etc/opt/jp1base/conf/ jp1_default_base_1st.tar.Z, same as the name of the file from which data is collected All files in /etc/opt/jp1base/default/ jp1_default_base_1st.tar.Z, same as the name of the file from which data is collected All files in /opt/jp1base/plugin/conf/ jp1_default_base_1st.tar.Z, same as the name of the file from which data is collected All files in shared-directory/jp1base/conf#1 logical-host-name_1st.tar.Z, same as the name of the file from which data is collected Common definition information /opt/jp1/hcclibcnf/
(can also be checked from the jbsgetcnf command execution result)jp1_default_base_1st.tar.Z, same as the name of the file from which data is collected All files in /etc/opt/jp1base/default/ jp1_default_base_1st.tar.Z, same as the name of the file from which data is collected Log information All files in /var/opt/jp1base/log/ jp1_default_base_1st.tar.Z, same as the name of the file from which data is collected shared-directory/jp1base/log#1#2 logical-host-name_base_1st.tar.Z, same as the name of the file from which data is collected Log of installation /tmp/HITACHI_JP1_INST_LOG/jp1base_inst{1|2|3|4|5}.log jp1_default_base_1st.tar.Z, same as the name of the file from which data is collected Service operating information All files in /var/opt/jp1base/sys/OPI/ jp1_default_base_1st.tar.Z, same as the name of the file from which data is collected All files in shared-directory/jp1base/sys/OPI/ logical-host-name_base_1st.tar.Z, same as the name of the file from which data is collected Event service settings All files in /var/opt/jp1base/sys/tmp/event/ jp1_default_base_1st.tar.Z, same as the name of the file from which data is collected All files in shared-directory/event/#1 logical-host-name_base_1st.tar.Z, same as the name of the file from which data is collected Event database All files in /var/opt/jp1base/sys/event/ jp1_default_base_2nd.tar.Z, same as the name of the file from which data is collected All files in shared-directory/event/#1 logical-host-name_base_2nd.tar.Z, same as the name of the file from which data is collected JP1/SES-related log data All files in /var/tmp/jp1_ses/ jp1_default_base_2nd.tar.Z, same as the name of the file from which data is collected All files in /var/opt/jp1_ses/log/
(or under HP-UX symbolic link /usr/lib/jp1_ses/log/)jp1_default_base_2nd.tar.Z, same as the name of the file from which data is collected All files in /usr/lib/jp1_ses/log/
(for OS other than HP-UX)jp1_default_base_2nd.tar.Z, same as the name of the file from which data is collected All files in /usr/lib/jp1_ses/sys/ jp1_default_base_2nd.tar.Z, same as the name of the file from which data is collected All files in /usr/tmp/jp1_ses/ jp1_default_base_2nd.tar.Z, same as the name of the file from which data is collected /usr/bin/jp1_ses/jp* jp1_default_base_2nd.tar.Z, same as the name of the file from which data is collected /tmp/.JP1_SES* jp1_default_base_2nd.tar.Z, same as the name of the file from which data is collected Command execution log All files in /var/opt/jp1base/log/COMMAND jp1_default_base_2nd.tar.Z, same as the name of the file from which data is collected All files in shared-directory/jp1base/log/COMMAND jp1_default_base_2nd.tar.Z, same as the name of the file from which data is collected Process operating status (except event service) Execution result of jbs_spmd_status jp1_default_base_1st.tar.Z, jbs_spmd_status.log Execution result of jbs_spmd_status -h logical-host-name#1 jp1_default_base_1st.tar.Z, jbs_spmd_status_logical-host-name.log Process operating status of event service Execution result of jevstat command jp1_default_base_1st.tar.Z, jevstat.log Execution result of jevstat logical-host-name#1 jp1_default_base_1st.tar.Z, jevstat_logical-host-name.log Integrated trace log file /var/opt/hitachi/HNTRLib2/spool/hntr2*.log jp1_default_base_1st.tar.Z, same as the name of the file from which data is collected ISAM maintenance information Execution result of Jischk command
Physical host specified:
/var/opt/jp1base/log/COMMAND
Logical host specified:
shared-directory/jp1base/log/COMMANDPhysical host specified:
jp1_default_base_1st.tar.Z, com.jischk, log
Logical host specified:
jp1_default_base_1st.tar.Z, com.jischk_logical-host-name.logCore file diagnostics Execution result of car command
(results of analyzing core files in
/var/opt/jp1base/ and /opt/jp1base/)jp1_default_base_2nd.tar.Z, core_module-name.log
jp1_default_base_2nd.tar.Z, core_module-name_cat.tar.ZFile list Execution result of ls command
ls -lRa /opt/jp1base
ls -lRa /etc/opt/jp1base
ls -lRa /var/opt/jp1basejp1_default_base_1st.tar.Z, inst_dir.log Execution result of ls command#1
ls -lRa shared-directory/jp1base
ls -lRa shared-directory/eventjp1_default_base_1st.tar.Z, share_dir.log Patch log /opt/jp1base/PatchInfo jp1_default_base_1st.tar.Z, PatchInfo Patch log information /opt/jp1base/PatchLog jp1_default_base_1st.tar.Z, PatchLog JP1/Base binding status Execution result of netstat -na jp1_default_base_1st.tar.Z, netstat_na.log Note: When you specify a different path in the event server index file (index), or change the destination for the integrated trace log, you must specify the following option in the data collection tool in order to collect information from either the specified path or the changed destination.
jbs_log.sh (any-option) [directory-specified-in-the-index-file]
jbs_log.sh (any-option) [destination-directory-for-the-integrated-trace-log]
#1: Output when data about the logical host (cluster environment) is collected.
#2: Extra disk space might be required to collect large files of data from the event database and command execution log. Make sure that you check the file size before you collect data.
(3) Operation data
If an error occurs, you need to collect the following operational information:
- Details of the operation
- Time the error occurred
- Machine configuration (version of each OS, host name, configuration of JP1/IM - Manager)
- Whether the error occurs repeatedly under the same conditions
- User name used to log in from JP1/IM - View
(4) Error information on the screen
Collect hard copies of the following:
- The error dialog boxes (In addition, copy the contents of the details if the dialog box contains a Details button.)
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