Job Management Partner 1/Performance Management - Agent Option for Platform Description, User's Guide and Reference

2.2.1 Before uninstalling PFM - Agent for Platform

Note the following points when uninstalling PFM - Agent for Platform.

Organization of this subsection

(1) Notes on the OS user permission required for uninstallation

(2) Notes on the network

(3) Notes on programs

(4) Notes on services

(5) Other notes

(1) Notes on the OS user permission required for uninstallation

To uninstall PFM - Agent for Platform, you must do so from an account that has the Administrators permission.

(2) Notes on the network

Even when you uninstall Performance Management programs, the port numbers defined in the services file are not deleted.

(3) Notes on programs

If you uninstall PFM - Agent for Platform while another Performance Management program or service is running, or while another program (such as Windows Event Viewer) that might reference Performance Management files is running, files and folders of PFM - Agent might still remain. In this case, manually delete all files and folders under the installation folder.

If you uninstall PFM - Agent for Platform while another Performance Management program or service is running, or while another program (such as Windows Event Viewer) that might reference Performance Management files is running, a message prompting a system restart might be displayed. In this case, follow the message and restart the system to complete the uninstallation.

If PFM - Base and PFM - Agent are both installed on a host, you cannot uninstall PFM - Base until you uninstall PFM - Agent. In this case, first uninstall PFM - Agent and then PFM - Base. Likewise, if PFM - Manager and PFM - Agent are both installed on a host, you must first uninstall PFM - Agent and then PFM - Manager.

(4) Notes on services

If you uninstall only PFM - Agent, the information on the services that can be displayed using the jpctool service list (jpcctrl list) command is not deleted. For details about how to delete service information, see the section on service deletion in the chapter explaining installation and setup in the manual Job Management Partner 1/Performance Management Planning and Configuration Guide.

(5) Other notes

To uninstall Performance Management programs from a host on which PFM - Web Console is installed, close all browser windows before executing uninstallation.

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