Job Management Partner 1/Performance Management - Agent Option for Platform Description, User's Guide and Reference

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Preface

This manual explains the features of Job Management Partner 1/Performance Management - Agent Option for Platform, and the records it collects.

Note that in this manual, Job Management Partner 1 is hereafter abbreviated as JP1.

Intended readers

This manual is intended for the following users:

This manual also assumes that the reader is familiar with Windows.

For details about setting up and operating a system that uses JP1/Performance Management, the reader is directed to the following manuals as well:

Organization of this manual

This manual is organized into the parts listed below. Note that this manual applies to the following OSs: Windows Server 2003 (Windows Server 2003 (x86) and Windows Server 2003 (x64)) and Windows Server 2008. When there are differences in functionality between OSs, this manual provides a separate description for each OS.

PART 1: Overview
Part 1 provides an overview of JP1/Performance Management - Agent Option for Platform.

PART 2: Setup and Operation
Part 2 explains installation and setup of JP1/Performance Management - Agent Option for Platform, and how to collect user records.

PART 3: Reference
Part 3 explains the monitoring templates, records, and messages for JP1/Performance Management - Agent Option for Platform.

PART 4: Troubleshooting
Part 4 explains the actions to take when a problem occurs with JP1/Performance Management - Agent Option for Platform.

Related publications

This manual is part of a related set of manuals. The manuals in the set are listed below (with the manual numbers).

For JP1/Performance Management publications:

For Job Management Partner 1 publications:

Conventions: Abbreviations

This manual uses the following abbreviations for product names:

Abbreviation Full name or meaning
AIX AIX 5L V5.3
AIX V6.1
HP-UX HP-UX 11i HP-UX 11i V2 (IPF)
HP-UX 11i V3 (IPF)
Internet Explorer Microsoft(R) Internet Explorer
Windows(R) Internet Explorer(R)
IPF Itanium(R) Processor Family
JP1/IM JP1/IM - Manager Job Management Partner 1/Integrated Management - Manager
JP1/IM - View Job Management Partner 1/Integrated Management - View
JP1/NETM/DM Job Management Partner 1/NETM/DM Client
Job Management Partner 1/NETM/DM Manager
Job Management Partner 1/NETM/DM SubManager
Linux Linux (IPF) Linux 5 Advanced Platform (IPF) Red Hat Enterprise Linux(R) 5 Advanced Platform (IPF)
Linux 5 (IPF) Red Hat Enterprise Linux(R) 5 (IPF)
Linux AS 4 (IPF) Red Hat Enterprise Linux(R) AS 4 (IPF)
Linux (x64) Linux 5 Advanced Platform (AMD/Intel 64) Red Hat Enterprise Linux(R) 5 Advanced Platform (AMD/Intel 64)
Linux 5 (AMD/Intel 64) Red Hat Enterprise Linux(R) 5 (AMD/Intel 64)
Linux (x86) Linux 5 Advanced Platform (x86) Red Hat Enterprise Linux(R) 5 Advanced Platform (x86)
Linux 5 (x86) Red Hat Enterprise Linux(R) 5 (x86)
NNM HP NNM HP Network Node Manager Software version 6 or earlier
HP Network Node Manager Starter Edition Software version 7.5 or earlier
Performance Management Job Management Partner 1/Performance Management
PFM - Agent PFM - Agent for Enterprise Applications Job Management Partner 1/Performance Management - Agent Option for Enterprise Applications
PFM - Agent for Job Management Job Management Partner 1/Performance Management - Agent Option for Job Management
PFM - Agent for Microsoft SQL Server Job Management Partner 1/Performance Management - Agent Option for Microsoft(R) SQL Server
PFM - Agent for Oracle Job Management Partner 1/Performance Management - Agent Option for Oracle
PFM - Agent for Platform PFM - Agent for Platform (UNIX) Job Management Partner 1/Performance Management - Agent Option for Platform (for UNIX systems)
PFM - Agent for Platform (Windows) Job Management Partner 1/Performance Management - Agent Option for Platform (for Windows systems)
PFM - Agent for Service Response Job Management Partner 1/Performance Management - Agent Option for Service Response
PFM - Agent for Virtual Machine Job Management Partner 1/Performance Management - Agent Option for Virtual Machine
PFM - Base Job Management Partner 1/Performance Management - Base
PFM - Manager Job Management Partner 1/Performance Management - Manager
PFM - RM PFM - RM for Microsoft SQL Server Job Management Partner 1/Performance Management - Remote Monitor for Microsoft(R) SQL Server
PFM - RM for Oracle Job Management Partner 1/Performance Management - Remote Monitor for Oracle
PFM - RM for Platform Job Management Partner 1/Performance Management - Remote Monitor for Platform
PFM - Web Console Job Management Partner 1/Performance Management - Web Console
Solaris Solaris 9 Solaris 9 (SPARC)
Solaris 10 Solaris 10 (SPARC)
Solaris 10 (x64)
Solaris 10 (x86)
Win32 Win32(R)
Windows Server 2003 Windows Server 2003 (x64) or 2003 (x64) Microsoft(R) Windows Server(R) 2003, Enterprise x64 Edition
Microsoft(R) Windows Server(R) 2003, Standard x64 Edition
Microsoft(R) Windows Server(R) 2003 R2, Enterprise x64 Edition
Microsoft(R) Windows Server(R) 2003 R2, Standard x64 Edition
Windows Server 2003 (x86) or 2003 (x86) Microsoft(R) Windows Server(R) 2003, Enterprise Edition
Microsoft(R) Windows Server(R) 2003, Standard Edition
Microsoft(R) Windows Server(R) 2003 R2, Enterprise Edition
Microsoft(R) Windows Server(R) 2003 R2, Standard Edition
Windows Server 2008 Windows Server 2008 Enterprise Microsoft(R) Windows Server(R) 2008 Enterprise
Microsoft(R) Windows Server(R) 2008 Enterprise without Hyper-V(TM)
Windows Server 2008 Standard Microsoft(R) Windows Server(R) 2008 Standard
Microsoft(R) Windows Server(R) 2008 Standard without Hyper-V(TM)

This manual also uses the following abbreviations:

Abbreviation Full name or meaning
API Application Programming Interface
CPU Central Processing Unit
FQDN Fully Qualified Domain Name
FTP File Transfer Protocol
HTML Hyper Text Markup Language
HTTP Hyper Text Transfer Protocol
ICMP Internet Control Message Protocol
IMAP Internet Message Access Protocol
IP Internet Protocol
IPv4 Internet Protocol Version 4
IPv6 Internet Protocol Version 6
IPX Internetwork Packet eXchange
LAN Local Area Network
LDAP Lightweight Directory Access Protocol
MAPI Messaging API
MDB Mailbox Data Base
MTA Message Transfer Agent
NAPT Network Address Port Translation
NAT Network Address Translation
NBT NetBIOS over TCP/IP
NIC Network Interface Card
NNTP Network News Transfer Protocol
ODBC Open Database Connectivity
OS Operating System
RAS Remote Access Service
RPC Remote Procedure Call
SCM Service Control Manager
SMTP Simple Mail Transfer Protocol
SNMP Simple Network Management Protocol
SPX Sequenced Packet eXchange
TCP Transmission Control Protocol
TCP/IP Transmission Control Protocol/Internet Protocol
UDP User Datagram Protocol
URL Uniform Resource Locator
WAN Wide Area Network
Web World Wide Web
WINS Windows Internet Name Service
WOW64 Windows On Windows 64

Conventions: Diagrams

This manual uses the following conventions in diagrams:

[Figure]

Conventions: Fonts and symbols

Font and symbol conventions are classified as:

These conventions are described below.

General font conventions

The following table lists the general font conventions:

Font Convention
Bold Bold type indicates text in a window, other than the window title. Such text includes menus, menu options, buttons, radio box options, and explanatory labels. For example, bold is used in sentences such as the following:
  • From the File menu, choose Open.
  • Click the Cancel button.
  • In the Enter name entry box, type your name.
Italics Italics are used to indicate a placeholder for actual text provided by the user or system. Italics are also used for emphasis. For example:
  • Write the command as follows:
    copy source-file target-file
  • Do not delete the configuration file.
Code font A code font indicates text that the user enters without change, or text (such as messages) output by the system. For example:
  • At the prompt, enter dir.
  • Use the send command to send mail.
  • The following message is displayed:
    The password is incorrect.

Examples of coding and messages appear as follows (although there may be some exceptions, such as when coding is included in a diagram):

MakeDatabase
...
StoreDatabase temp DB32

In examples of coding, an ellipsis (...) indicates that one or more lines of coding are not shown for purposes of brevity.

Conventions in syntax explanations

Syntax definitions appear as follows:

StoreDatabase [temp|perm] (database-name ...)

The following table lists the conventions used in syntax explanations:

Example font or symbol Convention
StoreDatabase Code-font characters must be entered exactly as shown.
database-name This font style marks a placeholder that indicates where appropriate characters are to be entered in an actual command.
SD Bold code-font characters indicate the abbreviation for a command.
perm Underlined characters indicate the default value.
[ ] Square brackets enclose an item or set of items whose specification is optional.
| Only one of the options separated by a vertical bar can be specified at the same time.
... An ellipsis (...) indicates that the item or items enclosed in ( ) or [ ] immediately preceding the ellipsis may be specified as many times as necessary.
() Parentheses indicate the range of items to which the vertical bar (|) or ellipsis (...) is applicable.

Conventions for mathematical expressions

The following table lists the conventions used in mathematical formulas:

Symbol Meaning
x Multiplication sign
/ Division sign

Conventions: Format of product names, service IDs, and service keys in this manual

In Performance Management 09-00 or later, the service ID and service key can be displayed in the product name when the product name display functionality is enabled.

Identifier Product name display functionality
Disabled Enabled
Service ID TS1host-name host-name<Windows>(Store)
TA1host-name host-name<Windows>
Service key agtt Windows

This manual uses the format that is used when the product name display functionality is enabled.

Note that the product name display functionality can be enabled when both of the following conditions exist:

Conventions: Formats of commands in this manual

New-format commands have been added in Performance Management 09-00 and later versions. Because these commands are compatible with the commands of Performance Management 08-11 and earlier versions, commands in this manual are indicated as follows:

new-format-command (command-for-08-11-or-earlier)
Example:
jpcconf agent setup (jpcagtsetup)
In this example, jpcconf agent setup is the new-format command and jpcagtsetup is the command for 08-11 or earlier.

New-format commands are available when the version of the prerequisite program (PFM - Manager or PFM - Base) on the same device as PFM-Agent is 09-00 or later. Note that the commands for 08-11 or earlier are also available when the version of the prerequisite program is 09-00 or later.

Conventions: KB, MB, GB and TB

This manual uses the following conventions:

Conventions: Meaning of "folder" and "directory"

In this manual, directory is generally used to mean both folder, as used in Windows, and directory, as used in UNIX.

Conventions: Performance Management installation folders

In this manual, the installation folders for the Windows version of Performance Management are referred to as installation folders.

The default installation folders for the Windows version of Performance Management are as follows:

Default installation folder for Performance Management programs other than PFM - Web Console

- For Windows OSs other than Windows Server 2003 (x64) and the 64-bit version of Windows Server 2008:
system-drive\Program Files\Hitachi\jp1pc\

- For Windows Server 2003 (x64) and the 64-bit version of Windows Server 2008
system-drive\Program Files(x86)\Hitachi\jp1pc\

Default installation folder for PFM - Web Console

- For Windows OSs other than Windows Server 2003 (x64) and the 64-bit version of Windows Server 2008:
system-drive\Program Files\Hitachi\jp1pcWebCon\

- For Windows Server 2003 (x64) and the 64-bit version of Windows Server 2008
system-drive\Program Files(x86)\Hitachi\jp1pcWebCon\

Conventions: Version numbers

The version numbers of Hitachi program products are usually written as two sets of two digits each, separated by a hyphen. For example:

The version number might be shown on the spine of a manual as Ver. 2.00, but the same version number would be written in the program as 02-00.

NNM products supported by Performance Management

Performance Management supports linkage with the following products:

In this manual, these products are referred to as NNM, and the functionality that provides linkage with these products is referred to as NNM linkage.

Note that Performance Management does not support linkage with the following product:

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