Job Management Partner 1/Performance Management User's Guide

3.3.1 Checking the status of agents

You can check the status of agents by using the Agents tree icons displayed in the navigation frame of the Agents window.

Reference note

You cannot check the status of the group agent.

To check the status of agents:

1. From the monitoring console browser, log on to PFM - Web Console.
   The main window appears.
   
2. In the navigation frame of the main window, choose the Agents tab.
   The Agents window appears.
   
3. From the Display format pull-down menu in the navigation frame, choose the display format for the Agents tree.
   The Agents tree appears in the selected display format.
   
   • When User Agents is selected:
     The root appears as User Agents (logged-on-user-name) in the Agents tree.
     
   • When Products is selected:
     The root appears as Products in the Agents tree.
     

     Figure 3-7 Example of an Agents tree

     

4. Check the icon displayed on the left of the Agents tree.
   The following tables describe the status indicated by the folder or agent icons:
   

   Table 3-2 Status indicated by folder icons

   Icon	Description
   	This icon indicates that all of the alarms in the alarm table bound to an agent under the folder are in normal status.
   	This icon indicates that no alarm in the alarm table bound to an agent under the folder is in abnormal status and at least one alarm is in warning status.
   	This icon indicates that at least one alarm in the alarm table bound to an agent under the folder is in abnormal status.
   	This icon indicates the operating status of the agents in the folder.#

   Note:

   The folder icon indicates the most severe status level among those of the agents in the folder. The severity levels starting from the most severe are abnormal, warning, and normal.

   # For a description of the icons that indicate the health check status, see Table 3-4.
   

   Table 3-3 Status indicated by agent icons

   Icon	Description
   	This icon indicates that all of the alarms in the alarm table bound to an agent are in normal status.
   	This icon indicates that no alarm in the alarm table bound to an agent is in abnormal status and at least one alarm is in warning status.
   	This icon indicates that at least one alarm in the alarm table bound to an agent is in abnormal status.
   	This icon indicates the operating status of the agent.#

   # For a description of the icons that indicate the health check status, see Table 3-4.

   
   

   Table 3-4 Health check status indicated by icons

   Icon	Description
   	Not Supported#1,#2
   	Running#1
   	Incomplete#1
   	Stopped#1
   	Unconfirmed#1,#2
   	Host Not Available#1

   #1

   For details on the status indicated by each health check event icon, see 13.2.2 Checking operating statuses.

   #2

   For details about how to respond to a Not Supported or Unconfirmed health check status for an agent, see 14.2.5(2) The operating status of a server or agent is Unconfirmed or Not Supported.

   
   

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