Job Management Partner 1/Client Security Control Description, User's Guide and Operator's Guide

18.2 Data that must be collected if a problem occurs

This section describes the troubleshooting data you must collect if a problem occurs in the client security control system.

If an internal error or a communication error occurs in the client security control system or if the problem is not resolved even after you perform an appropriate action, collect the following troubleshooting data and let the administrator handle the problem. If the administrator cannot resolve the problem, the administrator must contact the person in charge at Hitachi or a Hitachi sales representative and ask for assistance.

Organization of this section

18.2.1 Data for resolving problems in JP1/CSC - Manager

18.2.2 Data for resolving problems in JP1/CSC - Manager Remote Option

18.2.3 Data for resolving problems in JP1/CSC - Agent

18.2.4 Data for resolving problems in JP1/Software Distribution and AIM

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