Job Management Partner 1/Client Security Control Description, User's Guide and Operator's Guide

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18.2.3 Data for resolving problems in JP1/CSC - Agent

The following table lists the data to be collected for resolving problems in JP1/CSC - Agent and how to collect the data:

Table 18-3 Data for resolving problems in JP1/CSC - Agent

Data for resolving problems How to collect
Logs Copy the files in the following folder:
JP1/CSC - Agent-installation-folder\log
Trace information file Copy the files in the following folder:
JP1/CSC - Agent-installation-folder\trace
Definition information Copy the files in the following folder:
  • JP1/CSC - Agent-installation-folder\conf
  • JP1/CSC - Agent-installation-folder\radius\conf

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