OpenTP1 Version 7 Operation

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11.2.5 When the message KFCA00837-I is output

Organization of this subsection
(1) Error event
(2) Items to check
(3) Information to acquire
(4) Troubleshooting procedure

(1) Error event

The following message is output when executing the dcsvstop command fails to stop the specified user server.

KFCA00837-I now holding termination processing for server aa....aa.

(2) Items to check

(3) Information to acquire

(4) Troubleshooting procedure

The most likely cause of this problem is that the user server you attempted to stop is busy dealing with requests. User servers that are processing a request or have requests stored in the schedule queue when you execute the dcsvstop command do not shut down until the requests have all been processed.

Investigate the cause of the error using the flow chart below.

Figure 11-5 Troubleshooting procedure when message KFCA00837-I is output

[Figure]

[Figure]