The following message is output, and a timeout occurred in a process being monitored in real time.

KFCA00502-I timeout occurred during real time monitoring at server

• The date and time when the event occurred
• The name of the user server where the event occurred
• The history of operations on the user server
• Any changes made to the OpenTP1 environment immediately before the event occurred

• The information in Table 11-1

The message KFCA00502-I is output when the value specified in trn_expiration_time, service_expiration_time, or another such operand is reached. Because the affected process is forcibly terminated, the message KFCA01820-E is also output. Common causes of this problem are as follows:

• The user processing portion of the process takes too long.
• Too much time elapses before a response is issued to a dc_rpc_call function.

Investigate the cause of the error using the flow charts below.

Figure 11-4 Troubleshooting procedure when message KFCA00502-I is output