KDEX5533-E

Failed to synchronize device information with the MDM system. MDM setting name = MDM-setting-name, error code = error-code

[Cause] Authentication for connection to Google Workspace failed.

(1) The secret key file is invalid.

(2) The service account that created the secret key is disabled.

(3) Proof of domain ownership for Google Workspace is incomplete.

[Action] Cancels synchronization of device information with the MDM system.

[Workaround] Register the correct secret key file. If no issues are found with the secret key file, review the settings for Google Workspace.