Hitachi

JP1 Version 13 JP1/IT Desktop Management 2 Messages


KDEX5526-E

Failed to retrieve malware infection information. MDM setting name = MDM-setting-name, error code = error-code, application (client) ID = (client) ID, directory (tenant) ID = (tenant) ID

[Cause] Authentication for connection to Microsoft Intune failed.

[Action] Cancels retrieval of malware infection information.

[Workaround] Review the following setting information set on the MDM linkage setting screen:

- Application (client) ID

- Directory (tenant) ID

- Client secret value

If no issues are found above, review the access permission setting of the API of the app registered with Microsoft Entra ID.