Hitachi

JP1 Version 13 JP1/IT Desktop Management 2 Messages


KDEX3503-E

Logon failed. UserID=user-ID, cause message=cause-message

[Cause] Database error or Expiration of Usage period.

[Response] Cancel Logon.

[Action] For expiration of usage period, purchase a license. For other reasons, collect troubleshooting information from troubleshooting collection information command and contact support service.