9.4 Troubleshooting during building of an agentless configuration system
If you cannot authenticate an agentless computer, make sure of the following:
On a management server
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The community name used to connect to a device when SNMP is used correct.
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The user ID or password for Windows management shares is correct.
On a computer
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The SNMP agent service is operating correctly.
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The conditions necessary for agentless management have been met.