4.2.1 Regularly updating agentless device information
For devices with no agent installed (agentless), you can set up an update, which regularly collects information from the devices, and you can set up update intervals.
To regularly update information about agentless devices:
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Display the Settings module.
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In the menu area, select Agent, and then Agentless Management.
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In the information area, select Auto Monitoring Schedule.
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Specify an update interval for Update Interval.
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To efficiently collect and update information, specify an hour interval for every 1,000 agentless devices. For example, if there are 800 agentless devices, specify settings so that the information can be updated every hour.
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Click the Apply button.
Information about agentless devices is collected and updated at the specified update interval.
If you deselect Auto Monitoring Schedule, information about agentless devices is not collected.
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JP1/IT Desktop Management 2 recommends that you install the agent on managed computers for better security management.
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For Update interval set on Agentless Management, authentication is performed based on previous successful authentication information of the network discovery. Only changing the authentication information setting will not update previous successful authentication information of the network discovery.
In this case, perform discovery from the IP Address Range view, and make sure the authentication is successful in order to update the authentication information. Please note that although new authentication information is used when performing Update Device Details, previous successful authentication information of the network discovery will not be updated even if the authentication succeeded.