8.3 Messages output by the installer

The following table shows messages that are output by the installer.

Table 8‒1: Messages output by the installer
Messages	Cause-of-error	Actions
The installation will stop because the 32-bit JP1/AJS3 - Definition Assistant is installed.Please uninstall the existing 32-bit JP1/AJS3 - Definition Assistant before install the 64-bit JP1/AJS3 - Definition Assistant.	In an environment where JP1/AJS3 - Definition Assistant 11-10 or earlier, or the 32-bit version of JP1/AJS3 - Definition Assistant has been installed, installation of the 64-bit version of JP1/AJS3 - Definition Assistant was attempted, causing the installation process to stop.	Make sure that you executed the correct installer of JP1/AJS3 - Definition Assistant. If the installer executed is correct, uninstall JP1/AJS3 - Definition Assistant or JP1/AJS2 - Definition Assistant, and then re-install the software.
The installation will stop because the 64-bit JP1/AJS3 - Definition Assistant is installed.Please uninstall the existing 64-bit JP1/AJS3 - Definition Assistant before install the 32-bit JP1/AJS3 - Definition Assistant.	In an environment where the 64-bit version of JP1/AJS3 - Definition Assistant has been installed, installation of the 32-bit version of JP1/AJS3 - Definition Assistant was attempted, causing the installation process to stop.	Make sure that you executed the correct installer of JP1/AJS3 - Definition Assistant. If the installer executed is correct, uninstall the 64-bit version of JP1/AJS3 - Definition Assistant, and then re-install the software.
Failed to set up OpenSSL. Restart the system, and then retry the installation.	OpenSSL setup failed, causing the installation process to stop.	If the following message appears during installation of this product, restart the host on which this product is to be installed, check the following, and then perform the installation again: Check whether the amount of disk space required for the installation is available.^#1 If the contents of the DVD-R are copied to and executed from the HDD, check whether the contents were copied to a directory path that includes spaces. If the problem persists after performing the above steps, collect the following information and contact your system administrator: Details about what operations were performed Hard copies of screenshots of displayed dialog boxes Logs of the Hitachi integrated installer^#2

#1: For details about the disk size required for installation, see the Release Notes.
#2: The logs of the Hitachi integrated installer are output to system-drive\Windows\Temp\HCDINST.

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