9.3.1 Messages related to installation (KNAG0001 to KNAG0999)

• KNAG0001-E

  You do not have the necessary permissions to perform an installation with the current login account. Use an administrator account. The installation will now be canceled.

  The login account does not have the permissions required for installation.

  S:

  Cancels processing.

  O:

  Use an administrator account to perform installation.

• KNAG0002-E

  A prerequisite version of JP1/Base is not installed. The installation will now be canceled.

  A prerequisite version of JP1/Base has not been installed.

  S:

  Cancels processing.

  O:

  Install the prerequisite version of JP1/Base.

• KNAG0003-W

  This platform is not supported. Do you want to cancel the installation?

  This message asks whether the processing is to be canceled.

  S:

  Cancels the processing if the Yes button is clicked and resumes processing if the No button is clicked.

  O:

  Install the product on a supported OS.

• KNAG0004-E

  The installation will be canceled because the service "service-name" is running.

  Installation is being canceled because the service is already running.

  S:

  Cancels processing.

  O:

  Stop the service and then perform installation.

• KNAG0005-E

  An attempt to create a file has failed.

  An attempt to create a file required for installation failed.

  S:

  Cancels processing.

  O:

  In the case of an overwrite installation or upgrade installation, check that you have write permissions for the folders and files under the installation folder, and then re-install the product. Otherwise, contact the system administrator.

• KNAG0006-E

  An attempt to register shared definition information has failed.

  An attempt to register common definition information failed.

  S:

  Cancels processing.

  O:

  Use the data collection tool to collect data and then contact the system administrator.

• KNAG0007-E

  There is not enough memory. Stop any unnecessary applications, and then reattempt the installation.

  Installation cannot be performed because of insufficient memory.

  S:

  Cancels processing.

  O:

  Use the data collection tool to collect data and then contact the system administrator.

• KNAG0008-E

  An attempt to acquire the product information failed because there are not enough resources. (details = function-name, return-value)

  An attempt to acquire product information failed because of insufficient resources.

  S:

  Cancels processing.

  O:

  Use the data collection tool to collect data and then contact the system administrator.

• KNAG0009-E

  An attempt to acquire the product information failed because the environment is invalid. (details = character-string, return-value)

  An attempt to acquire product information failed because of an invalid environment.

  S:

  Cancels processing.

  O:

  Use the data collection tool to collect data and then contact the system administrator.

• KNAG0010-E

  Code 9999: The media might be defective. Please contact the vendor.

  The medium might be defective.

  S:

  Cancels processing.

  O:

  Contact the distributor.

• KNAG0011-E

  An internal error occurred. Use the data acquisition command to acquire data, and then contact the system administrator.

  An internal error occurred.

  S:

  Cancels processing.

  O:

  Use the data collection tool to collect data and then contact the system administrator.

• KNAG0012-E

  Information could not be acquired from the registry.

  Information could not be acquired from the registry.

  S:

  Cancels processing.

  O:

  Use the data collection tool to collect data and then contact the system administrator.

• KNAG0013-E

  An attempt to open a file has failed. Unopened file : file-name

  An attempt to open a file has failed.

  S:

  Cancels processing.

  O:

  Use the data collection tool to collect data and then contact the system administrator.

• KNAG0014-E

  This platform is unsupported. Installation will now be cancelled.

  This platform is unsupported.

  S:

  Cancels processing.

  O:

  Install the product on a supported OS.

To Page Top