12.3.2 Data about JP1/IM - Agent
Collect the following documents manually:
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System log
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OS info
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Communication status
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Process information
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Configuration of silence
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Product information
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Configuration of Automatic Start and Stop
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Container information
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File list
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Installation documentation
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Secret key
The following explains how to collect each document.
- Organization of this subsection
(1) For Windows
See "12.4.2(1)(a) Integrated agent host", "12.4.2(1)(b) Integrated agent host on Cluster System", and "12.4.2(1)(c) Integrated agent host in Containers".